Supervisor Indirect Lending

**Join Our Team**

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

**Summary**:
**Job Duties**:

- Supervise production and performance within the Indirect Lending Department
- Establish and monitor departmental and individual goals for staff that are consistent with the Credit Union's strategic plan and annual objectives
- Serve as a partner between Department, loan officers, partner dealerships and GrooveCar to coordinate lending activities and the timely processing of consumer loan packages
- Act as the first escalation point for dealerships, GrooveCar, and indirect lending department employees Assist in the development and implementation of new processes and procedures to increase operational efficiencies
- Drafts letters to members and dealerships in response to escalated issues, questions and disputes.
- Assist Management with applicable vendor/ dealer relationships and coordinate with necessary vendors/ dealers to ensure Credit Union products and services are meeting the needs of members
- Responds to requests for information received from the Call Center and updates Loan Servicing as necessary
- Review and recommend changes to processing guidelines, as needed, to promote a competitive, quality Credit Union loan program that maximizes member value and protects the Credit Union from loss
- Performs all duties inherent in the role of a supervisor
- Performs other duties upon request by immediate supervisor

**Qualifications & Education**:

- Bachelors degree in business or related field required or eight years of directly related experience required
- Four years experience in indirect auto lending required
- One year supervisory experience preferred
- Knowledge and understanding of indirect auto lending fundamentals, products and procedures required
- Excellent analytical and mathematical skills
- Demonstrated interpersonal skills

**Benefits of Joining the Teachers Team**:
We provide a competitive compensation and benefits package that includes, but is not limited to:

- Paid time off for vacation, personal days, and holidays
- Fully-funded pension plan
- 401(k) company contribution
- Teachers pays 100% of Dental & Vision premium
- Tuition reimbursement is offered to full-time employees
- Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers
- Flexible hybrid schedule for eligible positions

The good faith range for this position is $72,004 - $86,405 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

Click here to view: California Privacy Notice

LI-GC