Assistant Store Manager

1 month ago

Chicago, United States Identity Body Piercing Full time

**Job Overview**:
We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Identity. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in all aspects of store operations. Additionally, you will work closely with our team of Retail Associate Stylists and Body Piercers on providing clients with a wonderful shopping and piercing experience. You will be responsible for ensuring exceptional customer service, managing inventory, training and developing staff, and achieving sales targets. If you have a passion for retail, strong leadership skills, and a desire to grow your career in the industry, we want to hear from you

**Responsibilities**:

- Assist the Store Manager in overseeing daily store operations.
- Provide excellent customer service and resolve any customer issues or complaints
- Manage inventory control processes to ensure accurate stock levels
- Monitor sales performance and implement strategies to achieve sales targets
- Train and develop store staff on product knowledge, sales techniques, and customer service
- Assist with scheduling and staffing needs to ensure adequate coverage
- Conduct interviews and participate in the hiring process for new team members
- Assist with budgeting and expense management
- Ensure compliance with company policies and procedures
- Assist the Studio Manager in day-to-day operations, including scheduling, inventory management, customer service, general studio maintenance, provide exceptional customer service to clients, ensuring a welcoming and professional studio environment
- Assist with jewelry selection and sales, providing guidance to clients based on their needs and preferences
- Help maintain a clean and organized studio, including piercing rooms, jewelry displays, and common areas
- Assist with marketing and promotional efforts as needed, including social media content and providing promotional items such as stickers, pins, business cards, gift wrap, and more to clients.
- Adhere to studio policies and procedures, ensuring compliance with health and safety regulations
- Supervise, train and assist employees such as Retail Associate Stylists and Body Piercers in customer service, store maintenance, product or service offerings, and overall studio operations
- Develop and maintain the schedule for the team, manage requested days off and shift trades by team members, monitor clocking in/out, via Homebase App
- Open and close studio duties including balancing the register, cleaning the studio, restocking supplies in preparation for next day. Secure the studio at close by locking doors are, setting alarms, etc. Unlocking and locking studio while following security guidelines for start or end of day.
- Educate clients on best practices with their piercings and jewelry
- Answer studio phone calls in a professional and friendly manner
- Coach and support new and existing Sales Associates to provide outstanding customer service to clients.
- Check in inventory orders of jewelry, piercing supplies, cleaning supplies for accuracy
- Seek ways to better promote the brand, store, product line, and services within the store to boost sales and inform clients and prospective clients.
- Analyze consumer behavior and adjust product positioning
- Collaborate with Studio Manager and Retail Associate Stylists on store updates for new jewelry showcase refreshes, holiday decor, etc.
- Ensure customer needs are met, complaints are resolved efficiently and effectively.
- Keep daily records of store sales, damages, deposit log, scheduling, custom jewelry orders, online orders for in-store pick-up, etc
- Communicate with other Identity location on staffing, appointments, wait times, inventory, client requests, general studio updates
- Assist in payroll duties as needed
- Conduct regular team meetings and check-ins
- Follow compliance to policies and procedures and report concerns to senior management

**Qualifications**:

- Previous experience in retail customer service, retail management role, preferably as an Assistant Store Manager or similar position. Body piercing or jewelry industry a plus.
- Knowledge of point-of-sale systems (Square). Basic skills with common computer software, including Google and Microsoft Office Suite tools
- Proven track record of achieving sales targets and driving business growth
- Excellent leadership skills with the ability to motivate and inspire a team
- Experience in inventory control and managing stock levels
- Exceptional customer service skills with the ability to handle difficult situations professionally. Decision-making and problem-solving skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of body piercing practices, jewelry materials, and aftercare practices is a plus
- Organized and detail-oriented, with the ability to multitask and prioritize tasks effectively
- Weekend and evening availability (stu

  • Assistant Store Manager

    3 weeks ago

    Chicago, United States Extra Space Storage Full time

    Pay range: $19 to $19.50 per hour. As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportun Store Manager, Assistant Store Manager, Manager, Assistant, Store, Retail

  • Assistant Store Manager

    3 weeks ago

    Chicago, United States Extra Space Storage Full time

    Will work between multiple stores in the district. Bilingual Spanish preferred. Pay range: $18.50 to $19.50 per hour. Please note that you are applying to a Life Storage branded location operated by Extra Space Storage. As an Assistant Store Manager, Store Manager, Assistant Store Manager, Retail Sales, Sales Associate, Retail Associate, Manager

  • Assistant Store Manager

    7 days ago

    Chicago, United States Speed Queen Laundry Full time

    Purpose: Under the direction of the Store Manager, the Assistant Store Manager is responsible for supporting the Store Manager in the day-to-day operations of their assigned store. Position Responsibilities: Primary: * Human Resources: Participates in certain aspects of the employee life cycle, including: * Recruitment and selection. * Orientation and...

  • Assistant Store Manager

    7 days ago

    Chicago, United States Restore Hyper Wellness Full time

    **Assistant Store Manager** Restore Hyper Wellness + Cryotherapy Restore is seeking an Assistant Store Manager with strong sales and business development skills. If you thrive in an entrepreneurial environment and have a passion for health and wellness, we want to meet you. As an Assistant Store Manager, you’ll play an integral role in cultivating and...

  • Assistant Store Manager

    4 days ago

    Chicago, United States Pete's Fresh Market Full time

    **Title** Assistant Store Manager **Pay Grade** Non-Exempt **Major Department** Management **Minor Department Management **Reports to** General Manager **Job Summary**: Responsible for assisting the General Manager in managing and directing the efficient operation of the store to maximize sales and profitability. Perform the duties of the General...

  • Assistant Store Manager

    2 weeks ago

    Chicago, United States Restore Hyper Wellness Full time

    Job DescriptionJob DescriptionAssistant Store Manager Restore Hyper Wellness + CryotherapyRestore is seeking an Assistant Store Manager with strong sales and business development skills. If you thrive in an entrepreneurial environment and have a passion for health and wellness, we want to meet you.  As an Assistant Store Manager, you’ll play an integral...

  • Assistant Store Manager

    15 hours ago

    Chicago, United States Restore Hyper Wellness Full time

    Job DescriptionJob DescriptionAssistant Store Manager Restore Hyper Wellness + CryotherapyRestore is seeking an Assistant Store Manager with strong sales and business development skills. If you thrive in an entrepreneurial environment and have a passion for health and wellness, we want to meet you.  As an Assistant Store Manager, you’ll play an integral...

  • Assistant Store Manager

    7 days ago

    Chicago, United States Restore Hyper Wellness Full time

    Job DescriptionJob DescriptionAssistant Store Manager Restore Hyper Wellness + CryotherapyRestore is seeking an Assistant Store Manager with strong sales and business development skills. If you thrive in an entrepreneurial environment and have a passion for health and wellness, we want to meet you.  As an Assistant Store Manager, you’ll play an integral...

  • Assistant Store Manager

    5 days ago

    Chicago, United States Speed Queen Laundry Grand Ave Full time

    Job DescriptionJob DescriptionPurpose:Under the direction of the Store Manager, the Assistant Store Manager is responsible for supporting the Store Manager in the day-to-day operations of their assigned store.Position Responsibilities:Primary:Human Resources: Participates in certain aspects of the employee life cycle, including: Recruitment and...

  • Assistant Store Manager

    2 weeks ago

    Chicago, United States Restore Hyper Wellness Full time

    Job DescriptionJob DescriptionAssistant Store Manager Restore Hyper Wellness + CryotherapyRestore is seeking an Assistant Store Manager with strong sales and business development skills. If you thrive in an entrepreneurial environment and have a passion for health and wellness, we want to meet you.  As an Assistant Store Manager, you’ll play an integral...

  • Assistant Store Manager

    6 days ago

    Chicago, United States Serena & Lily Full time

    ASSISTANT STORE LEADERCHICAGO, ILSerena & Lily is seeking an Assistant Store Leader to be part of the leadership team at our storefront in CHICAGO, IL The Assistant Store Leader is responsible for assisting store leadership in establishing and maintaining client services, oversees and is accountable for the operation of a store ensuring maximum sales and...

  • Assistant Store Manager

    2 days ago

    Chicago, United States Serena & Lily Full time

    ASSISTANT STORE LEADERCHICAGO, ILSerena & Lily is seeking an Assistant Store Leader to be part of the leadership team at our storefront in CHICAGO, IL The Assistant Store Leader is responsible for assisting store leadership in establishing and maintaining client services, oversees and is accountable for the operation of a store ensuring maximum sales and...

  • Assistant Store Manager

    6 days ago

    Chicago, United States The TJX Companies, Inc. Full time

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: HomeGoods Store...

  • Assistant Store Manager

    6 days ago

    Chicago, Illinois, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    6 days ago

    Chicago, Illinois, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    6 days ago

    Chicago, Illinois, United States Chico's FAS, Inc. - Retail Full time

    We are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    2 days ago

    Chicago, United States APM Monaco Full time

    **Job Objective** Responsible for overall management and operations of the store, staff, merchandise and customer service. The Store Manager is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams and developing associates to the next...

  • Retail Assistant Store Manager

    2 days ago

    Chicago, United States Rebuilding Exchange Full time

    The nonprofit Rebuilding Exchange is seeking a new Retail Assistant Store Manager for our Chicago location. If you have a passion for sales, team coaching, and home diy and renovation projects, we would love to have you join our staff. Rebuilding Exchange sells donated home materials like lumber, doors, and kitchen cabinets, plus unique and hard to find...

  • Acima Assistant Store Manager

    6 days ago

    Chicago, United States Rent-A-Center Inc. Full time

    Acima Assistant Store Manager Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease-To-Own space where we offer customers the ability to acquire...

  • Assistant Store Manager

    2 days ago

    Chicago, United States WHSmith North America Full time

    Want to be part of a FANTASTIC, fast paced team? If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team! We are now looking to fill an **Assistant Store Manager** position at our FABULOUS, **InMotion** locations inside the **Chicago O’Hare International Airport**. Our **InMotion** stores...