Eligibility Specialist- West Houston
2 weeks ago
**Bilingual (English & Spanish) is required for this role**
**SUMMARY**:
**QUALIFICATIONS**:
- High School Diploma or GED.
- Bilingual
- English/Spanish is preferred.
- 3 years of customer service experience.
- Knowledge of Medical Terminology is preferred.
- Must be proficient in MS Word and Excel.
- Excellent Interpersonal and Communication Skills.
- Must have a current BLS or BLS equivalent certification.
Community Health Worker Certification is required or obtain certification within the first year of employment.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
1. Verify insurance coverage for next day’s schedule using practice management system appointment reports
3. Coordinate with the Medicaid case worker to enable qualified clients to enroll in Medicaid or other appropriate public health programs
5. Responsible for maintaining patients demographic information insert new/updated clinical and administrative documentation in charts
6. Enters financial eligibility portion of enrollment package into the system
7. Gathers third party payment information
8. Discusses SBCHC services and policies with new patients
10. Navigate and educate patients with resources in their communities
11. Participates in all safety programs which may include assignment to an emergency response team.
12. Participates in compliance, risk and safety, quality assurance and performance improvement activities.
13. Performs other duties as assigned.
Pay: $16.00 - $20.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Patient Access: 1 year (preferred)
**Language**:
- Spanish (required)
Work Location: In person
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