Principal, Customer Resiliency Program Manager

7 days ago

Oakland, United States PG&E Corporation Full time

Requisition ID # 157657

**Job Category**: Project / Program Management
**Job Level**: Manager/Principal
**Business Unit**: Engineering, Planning & Strategy
**Work Type**: Hybrid
**Job Location**: Oakland; Alameda; Alta; American Canyon; Angels C& Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch C& Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French C& Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Washington; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

Department Overview
PG&E’s Customer Generation and Storage (CG&S) team is comprised of two teams, the Customer Resiliency team and the Distributed Generation team.

PG&E's Customer Resiliency organization’s mission is to support critical customers with self-generation options and mitigate the impact of potential loss of power from events such as Public Safety Power Shutoffs (PSPS), Enhanced Power Safety Settings (EPSS), and other outages. The team oversees various programs to reduce the cost of backup power options, such as the Self-Generation Incentive Program (SGIP), Portable Battery Program (PBP), Disability Disaster Access and Resources (DDAR) program in partnership with the California Foundation for Independent Living Centers, Generator and Battery Rebate Program, and several Fixed Power Solutions programs. Additionally, the customer resiliency organization is responsible for implementing the plan to install Behind the Meter (BTM) batteries for our customers most impacted by EPSS outages. The talents, skill, enthusiasm, drive, and team spirit of Customer Resiliency employees are truly the backbone of our success.

The Distributed Generation team interacts extensively with regulators, vendors, DG and storage industry experts. We also collaborate extensively with other departments in PG&E to support and enhance the DG customer experience and proactively drive new policies; those partners include Information Technology (IT), Billing, Pricing Products, Electric Grid Interconnection (EGI), the Customer Contact Center, Customer Service, Solutions Marketing and Customer Communication, Energy Policy and Procurement, Law, and Regulatory Affairs.

Position Summary
This position will report to the Manager of the Customer Resiliency team and be part of the overall CG&S Extended Leadership Team. The position will have exposure to higher level Load Management Solutions, Utility Partnerships & Innovations, and Engineering, Planning, and Strategy leadership discussions as well as backing up CG&S leaders on the team as needed.

This position is hybrid, working from your remote office and your assigned work location based on business need. The remote work location must be in California, and the assigned work location will be within the PG&E service territory.

**A reasonable salary range is**:
**Bay Area Minimum**: $140,000
**Bay Area Maximum**: $238,000
and/or
**California Minimum**: $133,000
**California Maximum**: $226,000

Job Responsibilities

Leverage deep understanding of utility program management to provide support to the team across the portfolio of Customer Resiliency programs, specifically providing support with program origination / standing up new systems and offerings, such as new AB 209 battery and solar incentives.
Help with expansion of program offerings to implement PG&E’s behind the meter (BTM) battery strategy. This may include standing up new

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