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Quality Assurance

3 months ago

San Francisco, United States University of California San Francisco Full time

The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes. QA deliverables and management involve the production and supervision of all outputs associated with Quality Assurance (QA) processes. These may include test plans, test cases, bug reports, and QA Metrics, among others.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

**Department Description**

**Required Qualifications**
- Bachelor's degree in a related area and/or equivalent experience/training.
- Typically 2-5 years of experience managing an information technology organization.
- Familiar with Unified Functional Testing (UFT) automation scripts
- Completed Eggplant developer certification
- Demonstrated skill in managing technical staff.
- Experienced in leading change management activities and managing their impact across the unit or department.
- Experience of analyzing buy vs. build procurement for products for effective and efficient technology use.
- Uses and applies advanced quality assurance principles, theories and concepts to manage functional area(s) and provide quality assurance recommendations and solutions.
- Requires knowledge of policies and procedures and the ability to determine a course of action based on these guidelines.
- Experience in the management of ongoing technology infrastructure acquisition and expansion, including the identification and integration of suitable emerging technologies.
- Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
- Ability to understand the process involved in adapting, integrating, and modifying existing programs or vendor-supplied products for use within the technical environment.
- Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication.
- Strong knowledge and understanding of service delivery principles.
- Strong experience with developing and implementing solutions with industry-leading automation systems

**Preferred Qualifications**
- n/a

**License/Certification**
- Completed Eggplant developer certification

**About UCSF**
- At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve - a promise we share with the professionals who make up our team.
- Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

**Pride Values**
- In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
- Join us to find a rewarding career contributing to improving healthcare worldwide.

**Equal Employment Opportunity**
- The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

**Organization**
- Health

**Job Code and Payroll Title**
- 005938 QA RELEASE MGT MGR 1

**Job Category**
- Clinical Systems / IT Professionals, Supervisory / Management

**Bargaining Unit**
- 99 - Policy-Covered (No Bargaining Unit)

**Employee Class**
- Career

**Percentage**
- 100%

**Location**
- Flexible (combination of onsite and remote work), Mission Center Building (SF), San Francisco, CA

**Shift**
- Days

**Shift Length**
- 8 Hours

**Additional Shift Details**
- Monday - Friday