El Cashier

4 days ago

North Hills, United States El Pollo Loco Full time

Pay Range: $20.00 - $30.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

**Position Purpose**:
Takes guest's order in a friendly and courteous manner and accepts payment from guests.

**Placement in the Organization**:
Reports to Assistant and General Manager.

**Responsibilities/Duties/Activites**:

- Follows company food handling and safety procedures.
- Counts cash before and after working register.
- Recognizes, greets, takes guest order, and uses suggestive and/or upselling for every order taken.
- Uses Micro's system to enter orders, corrects mistakes; communicates to manager when void occurs or problem arises.
- Collects payment, gives guest correct changes.
- Gives guest receipt, points out beverage and salsa bar, thanks guest, and gives proper departing comment.
- Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest’s questions.
- Maintains correct flow of orders at drive-thru window
- Uses wireless or intercom communication system to communicate with guest (drive-thru).
- Works at a pace that enables the drive-thru team to meet or exceed company service time standards (drive-thru)
- Responsible for proper cash handling and any cash shortages and/or overages.
- Cleans and sanitizes entire work area
- Regularly assists expediter and/or service assistant.
- Assists in training new cashiers
- Periodically performs additional duties as assigned by direct supervisor.

**Qualification Standards**
- Must meet government regulation pertaining to health risk concerns about food handling.
- Must be able to communicate with guests.
- Must have basic math skills
- Must be able to observe an ensure product is prepared and presented to company standards.

**Physical Requirements**:

- Reaches, bends, stoops, scrubs, lifts, and wipes.
- Must have high level of mobility/flexibility.
- Must be able to work under heavy stress/pressure during peak times.
- Exposure to heat, steam, smoke, cold and odors.
- Requires continual standing and walking.

Brand: El Pollo Loco

Address: 16940 Nordhoff Blvd North Hills, CA - 91343

Property Description: EPL 3525 Northridge - Nordhoff

Property Number: 3525

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