![Crosstown Plumbing](https://media.trabajo.org/img/noimg.jpg)
Warehouse Dispatch Manager
4 days ago
**Why you should join us**:
- Competitive salary of** $90-100k**:
- Robust health benefits
- Vision insurance
- Dental insurance
- Paid vacation and sick time
- 401k program
- Company SWAG
- Annual holiday party
- Free snacks available for employees
**What you’ll do**:
- Directly supervise warehouse staff, providing guidance, training, and support to ensure optimal performance and adherence to company policies and procedures.
- Coordinating the dispatching of plumbing supplies to customers, ensuring timely and accurate deliveries by creating delivery schedules, assigning drivers and vehicles, and optimizing routes to maximize efficiency.
- Monitor the performance of the warehouse department, tracking key metrics such as delivery times, efficiency, and customer satisfaction.
- Identify opportunities for process improvement and optimization within the warehouse department, implementing new procedures, tools, or technologies to enhance efficiency and productivity.
- Interface with customers to communicate order status, delivery schedules, and any issues or concerns, ensuring a high level of responsiveness and customer satisfaction.
**Requirements**:
- **5+ years** **of management** experience in a warehouse environment **required**.
- Must have **background in dispatch work.**
- **Bilingual **in Spanish and English is mandatory.
- Interpersonal skills, with the ability to motivate and manage a team effectively.
- Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
- Excellent organizational and problem-solving abilities, with a keen attention to detail.
- Strong, assertive personality to hold our teams accountable and ensure customers are receiving our white-glove treatment.
- Effective communication skills, both verbal and written, with the ability to interact professionally with customers, vendors, and internal stakeholders.
- Must be open to occasional weekend work (as needed for coverage).
- Tenacious multi-tasker with the ability to manage variety of responsibilities simultaneously.
- Experienced in performance management and assessing skillsets.
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