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Part Time Night Auditor

3 months ago

Laurel, United States Comfort Inn by Choice Hotels Full time

Night Auditor

Job Overview:
Join our team as a Night Auditor where you will be a key player in ensuring exceptional guest experiences during the night shift. As a crucial member of our hotel staff, you will oversee the nightly operations, handle guest inquiries, and ensure accurate financial transactions.

**Duties**:

- Conduct night audit procedures to verify and balance entries, including room charges and taxes
- Welcome guests upon arrival during late hours and provide efficient check-in/check-out services
- Respond to guest inquiries and resolve issues promptly to ensure guest satisfaction
- Manage reservations, cancellations, and walk-ins effectively
- Ensure the security of the premises by monitoring surveillance cameras and performing regular property walks
- Prepare daily reports, including revenue summaries and occupancy rates
- Collaborate with other departments to address guest needs and maintain a seamless operation

**Requirements**:

- Previous experience in hotel management or night audit roles is preferred
- Proficiency in using hotel management software for accounting and reservations
- Strong customer service skills with a focus on guest relations
- Ability to communicate effectively with guests and team members
- Multilingual or bilingual skills are advantageous
- Diploma or degree in Hotel Management or related field is a plus

Join our team as a Night Auditor where your attention to detail, customer service expertise, and dedication to maintaining operational efficiency will contribute to our guests' memorable stay.

**Job Type**: Part-time

Pay: $16.00 - $17.00 per hour

Schedule:

- 8 hour shift
- Overnight shift

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Ability to Commute:

- Laurel, MD 20707 (required)

Ability to Relocate:

- Laurel, MD 20707: Relocate before starting work (required)

Work Location: In person