Concierge

3 weeks ago

Battle Creek, United States Northpointe Woods Full time

When you work at Northpointe Woods, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company - one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life

Northpointe Woods is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community

**Here are a few of the daily responsibilities of a Concierge:
- Provide ongoing telephone coverage.
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepare maintenance work orders as requested by residents and staff Assist the Business Office Manager with projects/assignments.

**Here are a few of the qualifications we need you to have:
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products Must demonstrate excellent telephone communication skills

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.

**_If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement
- please apply, we'd love to get to know you _**

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