Contingent/prn Home Care Coordinator

2 weeks ago

Grand Rapids, United States Trinity Health At Home Full time

**Remote Position but must live in the Grand Rapids, MI or Muskegon, MI Area**

**Position Purpose**:
Home Care Coordinator is responsible for the efficient and effective facilitation of referrals to the post-acute homecare/hospice agency once identified in the acute care setting; the provision of education to acute care staff, including physicians, regarding services available from homecare/hospice.

**Position Highlights**:

- Maintains daily contact with case managers/discharge planners and units to offer assistance and assure that patients referred for services are followed up on in a timely and efficient manner.
- Interacts with healthcare team members to answer any questions related to homecare/hospice and community-based services as they plan for patient discharges from the acute care setting.
- Coordinates care for clients going home from the hospital who have chosen the agency’s services.
- Documents initial assessment of homecare needs and potential plan for services in compliance with agency policy.
- Arranges service in accordance with the established admission criteria, client care needs and client preference.
- Obtains physician orders for initiation of homecare/hospice services in accordance with agency policy/procedure and third-party regulations.
- Makes appropriate referrals for evaluation/care to other services as needed, and coordinates care with others to ensure effective and efficient care is provided.
- Sends client information to intake at agency, either electronically or manually.
- Notifies hospitals of readmission and provides current information regarding client/family status.

**Minimum Qualifications**:

- Bachelor’s degree preferred.
- Must have a minimum of two (2) years’ experience in an acute care setting, customer service, sales/marketing role or relevant experience.
- Must have current Driver’s license and reliable transportation to and from work site.
- Ability to consistently demonstrate a commitment to the mission and Organizational Code of Ethics and adhere to the Compliance Program.
- Well-developed oral and written communication skills

Pay: $21.14 - $23.59 per hour

Schedule:

- Weekends as needed

Work setting:

- Hybrid work
- Office

**Education**:

- Bachelor's (preferred)

**Experience**:

- Acute Care: 2 years (required)
- Home Care or Hospice Sales/Marketing: 2 years (required)
- Customer Service: 2 years (preferred)

Work Location: Hybrid remote in Grand Rapids, MI 49505

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