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IT Operations Analyst
3 months ago
IT Operations Analyst
12 Months Contract to hire
Work Location (City/State) : New York, NY (Mon - Fri onsite; 7:00am - 4:00pm)
Technology:
Telephony, voice systems, IPC Unigy turret, IPC Admin
What You Will Do:
- Assist in troubleshooting/remediation efforts within the Voice environment.
- Perform M/A/C work on Cisco CUCM and IPC trader voice systems.
- Assist in trade overall front office and trade floor support.
- Assist in trade overall front office and trade floor workspace support the job.
Required:
- 3 - 5 years of experience in support of trade floor voice solutions and 5 years in a network communication environment.
- Position requires a solid understanding and knowledge of IPC Unigy, Voice Trading Infrastructure and SIP and legacy carrier services.
- Financial services experience with trader voice, specifically IPC Unigy turret systems and Carrier Services is required.
- Experience with management and support of IPC turrets (with IPC Qualifications).
- Understands the challenges in configuration and ongoing management of a global on-net dialing plan in a CUCM environment and IPC systems.
- Has carrier/circuit experience. Has a solid technical understanding of traditional PRI trunks, SIP trunks, PLAR, Hoot & Holler, and other traditional voice circuit types.
- Solid understanding of network protocols, QoS, and other VOIP related network components.
- Experience working with carriers, hardware vendors, with raising quotes and Task Orders.
- Have excellent written and verbal communication skills.
**Education**:
- Need to have passed advanced IPC Admin qualifications.
**Job Type**: Contract
Pay: $50.00 - $52.00 per hour
Schedule:
- 8 hour shift
**Experience**:
- Telephony: 8 years (required)
- voice systems,: 6 years (required)
- IPC Unigy turret: 6 years (required)
- IPC Admin: 5 years (required)
- M/A/C work on Cisco CUCM and IPC trader voice systems.: 5 years (required)
Ability to Relocate:
- New York, NY: Relocate before starting work (required)
Work Location: In person