Customer Service/dispatcher
2 weeks ago
American Coach Limousine is looking for a dispatcher who can also multitask with routing and taking calls. A representative who can resolve any emerging problems that our customers or drivers might face.
Communicating clearly so that all parties involved know what is going on
Keeping calm in the face of surprise situations in order to rectify them quickly and efficiently
Thinking ahead to anticipate potential problems, such as allowing extra delivery time during stormy weather
Managing time wisely both to be an effective employee and to spot ways in which transportation routes and procedures could be improved
**Skills**
- Customer service experience
- Knowledgeable of Chicagoland area and surrounding suburbs
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Pay: $15.00 - $16.00 per hour
Expected hours: No more than 40 per week
**Benefits**:
- Paid time off
Schedule:
- 8 hour shift
**Experience**:
- Customer Service: 1 year (required)
- Dispatching: 1 year (required)
Work Location: In person
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