Service Advisor

3 weeks ago


Florida City, United States Largo Honda Full time

**Dealership**: L0540 Largo Honda

**Largo Honda**:
**Service Advisor**

Helping satisfied customers drive away with a smile on their faces is what we do - **join a team focused on earning customers for life**

**Responsibilities**:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; and maintaining customer records.
- Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
- Develop estimates by costing materials, supplies, and labor; calculate customer's payment, including deductibles.
- Prepare repair orders (RO), obtain approval signatures and enter RO into a service database system.
- Communicate additional repair and service needs to the customer based on vehicle inspection.
- Administer the manufacturer warranty for qualifying vehicle repairs.
- Keeping customers informed of service specials, completion times, and service expenses.

**_Who are we looking for?_**
- Previous Service Advisor/Service Writer experience
- Polished and professional demeanor
- Strong communication skills-both verbal and written
- Ability to communicate technical terms to a non-technical audience
- Ability to create a truly memorable experience for our customers
- Ability to work well in a team environment
- Outstanding attention to detail
- Valid Driver’s License with acceptable driving record

**We offer best in class industry benefits**:

- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


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