Customer Service Representative

4 weeks ago


Stanford, United States SSI Full time

SELECT SOURCE INTERNATIONAL

Select Source International (SSI) has been serving major corporations for more than 15 years. At SSI, we believe in building a corporation with only the strongest and most capable individuals. Our world-class consultants have the expertise to meet our clients’ demands. Here at SSI, we pride ourselves on the fundamental belief that our team is essential to our company's growth. We assist our consultants every step of the way in order to match them to the best possible position for their skills.

**Job Title**: Customer Service Representative (Healthcare)

**Location**: Stanford, CA

**Duration**:3 Months

**Job responsibilities**

The duties listed under the Duties/Responsibilities section are designed to provide a representative sampling of key tasks and/or responsibilities associated with the job. They are not intended to be a complete list of all the duties performed by employees in the classification.

Provide directory listings and information; connect callers to the appropriate department, faculty or staff member, physician, patient or student; establish conference calls.

Quote long-distance calling rates; clarify system dialing capabilities; provide general assistance in using telephone and paging systems.

Page Medical Center doctors and staff for incoming callers; announce pages within the Medical Center; provide both general and specific doctor-patient support during off-hours using on-call rosters and other pertinent reference documents, electronic and hard copy.

Dispatch medical emergency teams for the Medical Center in response to medical alert notifications (e.g., cardiac arrest, trauma, fire, chemical spills, disaster recovery, and police emergencies).

Carry out various administrative tasks, including maintaining information and paging directory databases, creating internal reports, reference material and archives, performing system diagnostics, test routines or system searches, and processing internal forms.

**Requirements**:
Experience working in a customer service-oriented environment, with demonstrated ability to handle high volumes of calls, preferably in a university or medical center setting.

Ability to operate all telecommunications equipment, with demonstrated computerized keyboard skills (corrected typing rate of 40-50 words per minute).

Hands-on experience with MAC or DOS systems and console operations.

Familiarity with automated paging systems.

Best Regards,

Deepak Singh Tomar

Cell: 612-474-9508

Deepakt(at)selectsourceintl(dot)com

13911 Ridgedale Drive Suite 230 Minnetonka, Minnesota 55305

Disclaimer: Select Source International (SSI) does not tolerate discrimination against any applicant on the basis of gender, sexual orientation, race, religion, national origin, ethnicity, veteran status, disability, age, sexual preference or any other protected status designated by federal, state or local law. It is SSI’s policy to affirmatively recruit, hire, train, assign, transfer, evaluate, compensate, provide benefits, promote, demote, layoff, recall, and terminate employees on their own abilities, achievements and experiences. This policy applies to all SSI employee activities. SSI encourages diversity in hiring, recognizing that this enriches the work environment for all SSI associates and that a broad variety of perspectives enhances decision-making and creativity.

SSI is an Equal Opportunity Employer.

**Job Type**: Contract

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Healthcare Call center: 4 years (preferred)

Work Location: In person



  • Stanford, United States Collabera Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeDepartment: Medical Department of a University.Location: Palo Alto, CA 94305 - Onsite Role Duration: 03 Months (Extension/ Conversion will be based on performance)Pay Rate: ($22-$24) hourly. Description:Requirements:Experience working in a customer service-oriented environment, with...


  • Stanford, United States TMG Full time

    Are you ready to be part of a culture-forward business management firm that values diversity, inclusivity, and professional growth? Look no further! Our company prioritizes our team members' well-being and invests heavily in their training and development. As a Customer Outreach Representative, you'll have the opportunity to connect with consumers and team...


  • Stanford, United States FiveStar Full time

    General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties:Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making...


  • Stanford, United States UTG, Inc. Full time

    Position Summary:Are you a customer service professional looking for an opportunity that offers flexibility and work-life balance? Join our team as a Customer Service Operator (CSO) and be a part of our innovative hybrid work model. As a CSO, you will be the first point of contact for client inquiries, providing exceptional service and support. This role...


  • Stanford, United States Gator Bio Full time

    Gator Bio is a venture backed biotech company located in Palo Alto, CA. We develop, manufacture and market instruments, biosensors, reagents, and consumables used by life science research for biotherapeutic characterization, drug discovery, pharmaceutical and vaccine development. Our mission is to simplify and accelerate biological analysis for...


  • Stanford, United States Gator Bio Full time

    Gator Bio is a venture backed biotech company located in Palo Alto, CA. We develop, manufacture and market instruments, biosensors, reagents, and consumables used by life science research for biotherapeutic characterization, drug discovery, pharmaceutical and vaccine development. Our mission is to simplify and accelerate biological analysis for...


  • Stanford, California, United States Canon Solutions America Full time

    US-CA-Stanford Canon Solutions America, IncRequisition ID:26701 Category:Facilities Position Type: Full-Time Overview Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfactionResponsibilities Main Responsibilities: Promptly informs supervisor of potential problems or customer...


  • Stanford, United States Sutter Health Full time

    Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates El Patient Services, Representative, Endocrinology, Patient, Healthcare


  • Stanford, United States Sutter Health Full time

    Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates El Patient Services, Representative, Patient, Float, Healthcare, Retail


  • Stanford, United States Sutter Health Full time

    Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates El Patient Services, Representative, Nephrology, Patient, Healthcare


  • Stanford, United States Sutter Health Full time

    Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates El Patient Services, Clinic, Concierge, Representative, Patient, Healthcare

  • VP Customer Support

    4 weeks ago


    Stanford, United States Uniphore Technologies Inc. Full time

    **VP Customer Support / Technical Services** Palo Alto / CCO Office Customer Support / Full-time **VP Customer Support / Technical Services** **Position Overview:** Responsible for overseeing the strategic direction and operations of our product and SaaS support teams, providing leadership and management of day-to-day operations, including customer service,...

  • VP Customer Support

    6 days ago


    Stanford, United States Uniphore Technologies Inc. Full time

    VP Customer Support / Technical Services Palo Alto / CCO Office Customer Support / Full-time VP Customer Support / Technical Services Position Overview: Responsible for overseeing the strategic direction and operations of our product and SaaS support teams, providing leadership and management of day-to-day operations, including customer service, quality...

  • Customer Service

    2 days ago


    Stanford, United States Select Source International Full time

    Job DescriptionJob DescriptionJob Title: Customer Service - Facility managementLocation: Stanford, CA Duration: 3 Months Job Description:The Facilities Assistant reports to the Building Manager in support of the Hoover Institution Facilities Department and Mailroom.Primary responsibilities include but are not limited to: moving furniture and boxes; event...

  • Technical Services

    3 weeks ago


    Stanford, United States Uniphore Technologies Inc. Full time

    **Technical Services & Customer Support Ops Director** Palo Alto / Customer Engineering & Success Customer Success / Full-time Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries customer service, sales, HR, education and more. Whether they are human to human, human to machine or...


  • Stanford, United States Collabera Full time

    Description Home Search Jobs Job Description Call Center Representative Contract: Palo Alto, California, US Salary: $24.00 Per Hour Job Code: 349897 End Date: 2024-06-30 Days Left: 17 days, 3 hours left Apply Detailed Job Description:Industry: Educational Job Title: Customer Serivce Representative Location: Palo Alto, CA 94305 Duration: 03 Months -...


  • Stanford, United States Lucile Packard Children's Hospital Full time

    Patient Services 0.001 FTE, 8 Hour Rotating Shift At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly...


  • Stanford, United States Lucile Packard Children's Hospital Full time

    Patient Services 0.001 FTE, 8 Hour Rotating Shift At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly...


  • Stanford, California, United States Collabera Full time

    Home Search Jobs Job Description Call Center Representative Contract: Stanford, California, US Salary: $25.00 Per Hour Job Code: End Date: Days Left: 15 days, 3 hours left Apply Position Details:Title: Telecommunication Attendant Client: Education/UniversityLocation: Stanford, CA 94305 Duration: 3 Contract potential to hire/possible extensionPay Rate:...


  • Stanford, United States Domino's Pizza LLC Full time

    Company DescriptionJob Description Excellent customer service skills. The ability to work well under pressure. A sense of urgency to do your job well in a fast paced environment. Good teamwork skills. Ability to communicate with customers and employees in English (bilingual also a plus).