Associate Product Manager

4 weeks ago


Middletown, United States Agile Legal Full time

**Compensation**: Salary range $55K - $65K

**Associate Product Manager**

In-office, Middletown, Delaware

As part of our ongoing efforts to optimize our internal processes and streamline operations, we are implementing a new Operations Management System (OMS). We are seeking a talented and innovative individual to lead the implementation, business analysis, optimization, and ongoing management of this system.

**Responsibilities**:

- Lead the implementation and management of the new Operations Management System, including development, business requirements, and integration with existing systems.
- Collaborate with cross-functional teams to define requirements, develop workflows, and establish best practices for system usage.
- Provide training and support to end-users to ensure successful adoption and utilization of the system.
- Monitor system performance, identify areas for improvement, and implement enhancements to optimize efficiency and effectiveness.
- Serve as the primary point of contact for all system-related inquiries and issues and liaise with vendors as needed for support and troubleshooting.
- Develop and maintain documentation, user guides, and training materials for the system.
- Stay informed about industry trends and best practices related to operations management systems and recommend innovations and improvements as appropriate.
- Suggesting product enhancements to improve user experience
- Performing quality assurance controls on products
- Coordinating with the engineering department to deliver functional solutions

**Experience**
- Degree in a related field
- Experience in project management, system implementation, or operations management.
- Proven track record of successfully leading system implementations and driving process improvements.

**Job Qualifications**
- Dedicated
- Collaborative
- Thoughtful
- Well-organized
- Self-motivated
- Quick learner
- Positive attitude

**Skills**
- Strong technical skills and proficiency in operations management systems
- Detail-oriented with strong analytical and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- High verbal communication skills
- Excellent customer service skills


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