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Family Engagement Specialist
4 weeks ago
**JOB SUMMARY**: Under the direction of the Program Director, the Family Engagement Specialist will support the Family Services programs in a positive professional manner resulting in a friendly, safe, convenient and courteous environment for families, community partners, volunteers and fellow employees. The Family Engagement Specialist is responsible for welcoming and assisting all participants with becoming acclimated with the sites.
**Essential Functions**:
- Greet and support intakes with families, as needed.
- Maintain records and data collection as requested.
- Participate and plan monthly events at the sites.
- Support donations and assist with food pantry efforts.
- Help support or facilitate weekly/monthly support groups.
- Support all emergency shelter sites as needed.
- Provide direct service to families and offer support to connect with community resources.
- Provide training and attend as needed.
- Attend all staff meetings and client meetings.
- Maintain community resource list.
- Maintain relationships and effective communication with program participants, volunteers, donors, board members, community partners, and funders.
- Ensure all program standards are met in accordance with YMCA, DHCD, HUD, and other local, state and federal funding sources.
- Other duties as assigned by supervisor.
**Requirements**:
**Education/Experience**:
- Bachelor's Degree in Human Services or related field.
- Minimum of two years experiences in Human Services.
- Working knowledge of Microsoft Programs
- Valid MA Driver's License and approved driving record
- Must be able to see, hear, speak, walk, and stand during the work day
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