Auto Body Appraiser

2 weeks ago

Middletown, United States MIDDLETOWN TOYOTA Full time

A well established body shop is hiring an experienced body shop appraiser.

Applicants must have full working knowledge of appraisal and estimating tools, hold a CT insurance appraisers license, have prior experience operating DRP's and have exemplary customer service skills.
Compensation is salary based with a high focus on bonus.

DUTIES AND RESPONSIBILITIES:

- Examine damaged vehicles and estimate repair costs.
- Forecast goals and objectives for the department and ensure they are met.
- Establish and maintain strong relationships with insurance adjusters at several insurance companies.
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Handle customer complaints tactfully, promptly, and with concern for the customer.
- Must be at or above regional CSI scores.
- Ensure proper repair techniques are being used.
- Understand and comply with federal, state and local regulations that affect Body Shop operations, such as hazardous waste disposal, OSHA right-to-know, etc.
- Currently has established good working relationships with insurance companies in the local market area.
- Ability to work independently and be self-motivated with the ability to report daily to management
- Great attitude with high-energy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- Outstanding communication skills in both verbal and written.
- High school diploma or equivalent.
- CT Insurance Appraiser License (required)
- Previous Body shop experience (required)

We Offer:
An excellent benefit package including:
401k
Paid vacation,
Medical
Dental and Life insurance

Day range:

- Monday to Friday

Shift:

- Day shift

**Experience**:

- Auto Body Repair: 2 years (preferred)

License/Certification:

- CT Insurance Aprraiser License (required)

Work Location: In person

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