Overnight Assistant Hotel Manager

2 weeks ago


Austin, United States citizenM Full time

**Description**:
As an assistant hotel manager, you are responsible for the day to day operation of the hotel. Naturally you are an excellent ambassador yourself, enthusiastic, optimistic and treating everyone with respect. You work together with your team guiding, coaching, and inspiring them to deliver exceptional service, while maximizing revenue opportunities and controlling costs; all the time ensuring the total safety of guests and employees.

**your typical citizenM shift could include**:
**ensure guest satisfaction**
- welcome our guests and help them check in and check out at the kiosks
- maintain the hotel environment to ensure a clean and comfortable experience
- know the places to shop, eat, drink, club and generally experience the best the city has to offer
- handle reservations and process administrative matters
- work with our Hotel Management System
- manage daily SocietyM meeting rooms and functions where applicable

**stewardship**
- lead, encourage, and inspire Ambassadors in order to support the operational procedures of citizenM
- ensure a sound understanding of citizenM brand values
- coach and train ambassadors, develop and nurture talent, provide feedback and monthly evaluations
- demonstrate excellent problem analysis skills and decision making
- create shift schedules, ensure adequate cover at all times, and assign daily tasks
- be responsible for your own personal planning and work organization
- ensure a working understanding of legislation that governs the operation of a hotel and its activities; including employment law, health and safety, food safety, alcohol licensing, first aid and fire safety

**food and beverage**
- work with the team to serve our guest canteenM
- work with Point of Sale system
- demonstrate exceptional product knowledge of canteenM and guarantee quality
- manage daily f&b revenue targets and drive commitment to monthly results

**maximize revenue opportunities**
- seek opportunities to generate revenue while providing added value to our guests
- coordinate with Housekeeping and Engineering to manage the hotel room inventory, ensuring the rooms are maintained and presented in top condition
- report daily hotel revenue and be responsible for the handling of cash

**cost control**
- manage the purchasing of all food and beverage items and hotel operating equipment
- manage stock in line with fluctuating levels of business, minimizing waste
- ensure the respect for the property in which you work

**do you have what we’re looking for?**:
**you...**
- are fluent in English any other language is considered a plus
- are in possession of a valid work permit
- do not need specific hotel experience but need to have 2 years or more managerial / coaching experience
- are a team player
- love to meet and greet different people
- are passionate about the things you’re doing
- can multi-task

**your shift**
- overnight : 11 pm - 7:30 am
- Availability to work weekends is required_

**what's in it for you?**:
**We...**
- offer you a mobile job, never dull or standard
- offer you a special training program and a personal development plan
- reward you for good performance
- give you an exclusive citizenM outfit

**About citizenM**:
citizenM is an affordable luxury hotel chain for mobile citizens of the world. With a style that will knock your socks off, we offer citizens a real home from home, plus the world’s fluffiest pillows. Our typical guest is a frequent traveler who is quality and design-driven, and value-conscious. We currently have hotels in the Netherlands, France, UK, Switzerland, Denmark, USA, and Asia, with more to come soon. We are proud to put hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach. We like to do things differently. This means our hotels are not traditionaland neither are our support offices. We're open-minded, with kind hearts and global minds.



  • Austin, United States White Lodging Full time

    Who We Are Are you a night owl? Do you have hotel leadership experience but want to diversify your knowledge of the hotel operation with exposure to various departments? This leadership role is for you! The Overnight Hotel Manager oversees all Front Desk, Housekeeping, Loss Prevention and Engineering associates on the third shift (overnight). Come work at...


  • Austin, United States Hotel Magdalena Full time

    About our Company: Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the community that grows near it. The design of the 89-room hotel takes inspiration from the local lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by Texas. The Magdalena is also home to Summer House on...

  • Hotel House Person

    4 days ago


    Austin, United States The Line Full time

    Job overview We are seeking a dynamic Overnight House Person to join our team! The primary job functions are making deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding; cleaning and maintaining public areas, guest rooms, hallways, furnishings, flooring and work areas; completing any special projects as...


  • Austin, United States El Cosmico Full time

    ** Hotel Assistant General Manager - Austin Motel & Hotel San Jose Complex** **Job Category****:** Management **Requisition Number****:** COMPL01510 Showing 1 location **Job Details** **Description** About our Company: Transformed from a 1930s ultra-modern motor court, Hotel San Jos is a 40-room urban bungalow-style hotel situated behind stucco walls amidst...


  • Austin, United States El Cosmico Full time

    ** Hotel Assistant General Manager - Austin Motel & Hotel San Jose Complex** **Job Category****:** Management **Requisition Number****:** COMPL01510 Showing 1 location **Job Details** **Description** About our Company: Transformed from a 1930s ultra-modern motor court, Hotel San Jos is a 40-room urban bungalow-style hotel situated behind stucco walls amidst...


  • Austin, United States McKibbon Hospitality Full time

    You will be responsible for assisting with the overall performance of the property's operations, including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor. You will train fellow associates as it relates to brand an General Manager, Hotel, Manager, Assistant, Operations


  • Austin, United States White Lodging Services Corporation Full time

    Loading . . . Job Description. Who We Are. Do you do your best work once the sun goes down? Earn up to $17.50 / hour - as a Overnight Front Desk Agent at the Moxy hotels! This jack-of-all-trades role serves guests and accurately balances the daily fi Front Desk, Agent, Night Auditor, Overnight, Hospitality, Hotel


  • Austin, United States Holiday Inn Austin Airport Full time

    **POSITION JOB DESCRIPTION** **TITLE**:Overnight Security/Hotel Shuttle Driver **DEPARTMENT**:Front Office **REPORTS TO**: Operations Manager The Overnight Security/Hotel Shuttle Driver associate will be scheduled two nights per week as Security and two nights as Shuttle Driver. As a Security Officer, associate is responsible for patrolling the hotel...


  • Austin, United States White Lodging Full time

    **Overnight Front Desk Supervisor** **Job Description** Summary: The Night Audit Supervisor oversees the Night Audit function and reconciles the hotels revenue while ensuring the figures balance. Responsibilities * Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission, White...


  • Austin, United States Omni Hotels Full time

    Location: Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place...


  • Austin, United States tcs partners Full time

    Overnight Royal Service Agent Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent, effective and engaging communication is the key when speaking to fellow Colleagues and Guests. Benefits: * Paid time off * Medical, Dental and...


  • Austin, United States White Lodging Full time

    Who We AreDo you do your best work once the sun goes down? Earn up to $17.50 / hour* as a Overnight Front Desk Agent at the Moxy hotels! This jack-of-all-trades role serves guests and accurately balances the daily financials of the hotel, restaurant, and bar. [Must be available to work weekends and holidays, as necessary. * based on experience and...

  • Night Audit Clerk

    4 days ago


    Austin, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Hyatt Place Austin Airport in Austin, TX. Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm,...


  • Austin, United States Omni Hotels & Resorts Full time

    **Location**: **Austin Hotel Downtown** Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin...


  • Austin, United States El Cosmico Full time

    ** Hotel General Manager - The Carpenter Hotel** **Job Category****:** Management **Requisition Number****:** HOTEL01515 Showing 1 location **Job Details** **Description** About our Company: Bunkhouse is a hospitality company created by hotelier Liz Lambert that believes in inspired design, connection to place and the value of community. Bunkhouse has...

  • Overnight Cook

    1 week ago


    Austin, United States Accor Full time

    Company Description Job Description Overnight Cook Do you have an appetite for career progression and ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitchen team. Paid time off Medical, Dental, and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering...


  • Austin, United States Omni Hotels & Resorts Full time

    Location Austin Hotel Downtown Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin...


  • Austin, United States National Veterinary Associates Full time

    Austin Veterinary Emergency and Specialty Center (AVES) is seeking an ICU Managing/ Hospitalist Veterinarian to work alongside our emergency and specialty teams, assisting in the intake and management of hospitalized emergency patients, creating and ICU, Hospitalist, Veterinarian, Hospital, Overnight, Health, Healthcare


  • Austin, United States Hotel Carp LLC Full time

    Job DescriptionJob DescriptionAbout our Company: In 2006 Bunkhouse was created to oversee a growing portfolio of hotels and Jo’s Coffee locations. Bunkhouse has a reputation for building memorable experiences that offer more than just a good night’s sleep and a great cup of coffee. Passion for design, tireless attention to detail and commitment to...

  • General Manager

    3 days ago


    Austin, United States South Congress Hotel Full time

    **SOUTH CONGRESS HOTEL is hiring for a OTOKO General Manager** The living room for the neighborhood, South Congress Hotel, is an 83-room boutique hotel designed to be a community activity hub. A place for travelers and locals alike, the hotel has three restaurants, a coffee + bakeshop, a rooftop pool, an award-winning Lobby Bar, two retail spaces, and a...