Host

2 weeks ago


Victoria, United States The Pumphouse Riverside Restaurant and Bar Full time

Host/Host

**Duties**:

- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests about daily specials
- Manage reservations and seating arrangements
- Answer phone calls and assist with inquiries and reservations
- Take guest orders and relay them to the kitchen staff
- Ensure timely delivery of food and beverages to guests
- Monitor dining areas to ensure cleanliness and proper set-up
- Handle guest complaints or concerns with professionalism and resolve issues promptly
- Maintain knowledge of restaurant policies, procedures, and menu items

**Skills**:

- Previous experience in a restaurant or food service establishment preferred
- Strong customer service skills with the ability to communicate effectively and professionally
- Proficiency in using POS systems, such as Aloha POS, for order entry and payment processing
- Excellent organizational skills with the ability to handle multiple tasks simultaneously
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Knowledge of proper phone etiquette and ability to handle phone inquiries efficiently
- Familiarity with guest relations principles to ensure a pleasant dining experience for all customers
- Ability to work well as part of a team and collaborate with other staff members

**Job Types**: Full-time, Part-time

Pay: $10.00 - $12.50 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Employee discount
- Flexible schedule
- Health insurance

Shift:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday

Ability to Relocate:

- Victoria, TX 77901: Relocate before starting work (required)

Work Location: In person


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