Front Desk/sales Associate

**About The Company**:
The DRIPBaR is growing nationwide, and mobile IV Vitamin Therapy services in Skillman, NJ. If you have a passion for healthy living, with an open mind for innovation, and a thirst for new knowledge along with a heart for client service, we welcome you to consider the opportunities that The DRIPBaR presents for your career. We are focused on helping people obtain their best health using advances in intravenous therapies. We provide our clients with the freshest, highest quality intravenous and intramuscular vitamin drips that deliver essential nutrients at the cellular level for maximum absorption. Our clients are interested in health support, anti-aging, improving energy and mental sharpness.

**Front Desk/ Sales Associate**:

- Maintain consistent customer relations for all target clients
- Cultivate new referral sources through prospecting and cold calling
- Calling any leads that come into club ready
- Execute all target sales and marketing plans and strategies with appropriate attention to
- detail and timely follow-up.
- Collaborate with local businesses on a regular basis and setting up campaign tables with
- marketing materials
- opportunities and revenue

**Opening Duties**
- Unlock all doors
- Turn on all lights, TV, music, and computers
- Check treatment rooms to make sure they are stocked for the day
- Go through messages to make sure everything from the night before has been finished
- Review appointment book for clients o Any problems with the schedule?
- Review Confirmation Manager - has anyone not confirmed or cancelled?
- Are any credit cards about to expire. Make a list and call throughout the day to get a new date.
- Who is coming in today who doesn’t have a membership? Why?
- What is your % booked tomorrow or the next day?
- Update the Nurses Schedule every second week of the month, or before the next month begins on the calendar.

**Mid-shift & Closing Duties ** **Send review requests to morning IV drippers.**
- Check garbage’s, check lounge for garbage or items misplaced
- Did I schedule every client today for a future appointment?
- Answer all phone messages/complete all tasks
- Stock supplements, IV supplies if needed
- Wipe down exam tables and blood pressure cuffs
- Check stock and injectables
- Check waiting room to make sure it’s clean
- Shut off TV, music, and all lights
- Lock all doors to unit

**Weekly Duties**
- What is your average daily sales price? How does that compare with your unit goals?
- How many new clients did you have last week? Unit goals?
- How many clients rebooked last week? Unit goals?
- How many memberships were sold last week? Unit goals?
- What is your units break down of Lifestyle drips to Health support drips?
- Goal **→ **Lifestyle 60%, Health Support 40%
- How many social media posts did you have across all platforms last week?
- What are your social media numbers: # followers
- What day of the month is your newsletter going out?
- # likes per post
- Review Cancer & Chelation clients. Who is behind on treatments?
- Take inventory on retail products and supplements
- Attend weekly/Monthly sales meeting.

**Key Responsibilities**:

- Broaden brand awareness of The DRIPBaR - Skillman, NJ
- Broaden industry awareness of the benefits of IV Vitamin Therapy
- Through booking weekly events for lead generation and awareness.
- Build and cultivate partnerships with complimentary healthcare providers.
- Build and cultivate partnerships with businesses that have similar clientele.
- Develop relationships with athletes and other influential ambassadors.
- Educate clients on the benefits of our IV Drips and IM ingredients.
- Promote memberships and additional services based on client wellness goals.
- Participates in off-site promotional events and special projects.
- Excellent interpersonal, communication and organization skills

**Qualifications**:

- Strong organizational skills
- Excellent communication skills
- Experience in sales, particularly in retail or customer-facing roles
- Ability to effectively market products and services
- Proven track record of providing exceptional customer service
- Familiarity with front desk operations
- Proficiency in basic math for transactions
- Knowledge of stocking procedures and inventory management
- Experience with POS systems and cash registers
- Ability to conduct product demos and upsell to customers
- Fluency in multiple languages, especially Spanish, is a plus
- Familiarity with technology sales and electronics products
- Time management skills to handle multiple tasks efficiently
- Previous experience in technical sales or wireless sales is advantageous
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving skills and a proactive approach to sales opportunities

**Job Type**: Part-time

**Pay**: $18.00 - $23.00 per hour

**Expected hours**: 21- 25 per week

**Schedule**: Wed -Friday (12-7pm), Saturday (10am - 5pm) & Sunday (10am - 3pm)