IT Application Support and Data Analyst
1 month ago
**Title**
IT Application and Data Support
**General description**
**Responsibilities**
- Create analytical tools and models to provide info required to reach the org’s goals, provide data and reports to the data review board
- Document software defects and participate in resolution discussions with development team
- Work with development team on UAT and post deployment review
- Maintain knowledge
- based article information of documented processes/fixes and modified systems
**Skills/Qualifications**
- Experience in collaboration with 3rd party offshore QA/Scrum support teams
- Proficient in Excel, Power Pivot, T-SQL
- Prior experience in Microsoft Query or Power BI is a plus
- Outstanding organizational skills with ability to manage multiple priorities
- Ability to drive work to completion and escalate when necessary
- Experience with Agile/Scrum iterations and high-pressure solution environments a plus
- Strong verbal and written communication skills
- Problem solving/trouble-shooting abilities
- Comfortable making presentations to C-level
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