Restaurant Server

3 weeks ago

Houston, United States The Post Oak Hotel Full time

Overview:
The Post Oak Hotel is seeking a **Server **to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
A **Server’s** primary responsibility is to ensure exceptional dining experiences for guests. A friendly and professional demeanor, attention to detail, and ability to multitask will contribute to the overall success of the establishment.

**Responsibilities**:

- Greet guests and welcome them in a friendly manner
- Take drink orders and follow policy regarding service of alcohol
- Know the menu and be able to explain menu items, ingredients, and preparation methods to guests
- Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together
- Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame
- Check on guests during their meals to ensure satisfaction and address requests/concerns
- Handle guest complaints or concerns professionally and bring issues to management
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service
- Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Qualifications:

- One year of restaurant or customer service is preferred
- Strong multitasking and time management abilities
- Knowledge of food and beverage menus, including dietary restrictions and allergies
- Basic math skills for handling payments and calculating tips
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Physical stamina to stand, walk, and carry trays for extended periods

**What we offer you**:

- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities

**_
Disclaimer_**_: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying._

Pay Range: USD $2.13 - USD $2.13 /Hr.

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