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Ft/pt Sales Associate

3 months ago

McLean, United States Crate and Barrel Full time

Responsible for utilizing creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time. Maintains the sales floor and stockroom and assists with the flow of product in order to provide an engaging experience to every customer, every time.

**Primary Responsibilities**:

- Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise.
- Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriate.
- Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers.
- Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork.
- Lead by example and support store management in holding self and others accountable for store profitability and operational excellence.
- Promote the brand by engaging customers in creative activities and demonstrations.
- Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
- Engage in, maintain and support store safety standards and training.
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide.
- Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as needed.
- Assist in preparing the stockroom for inventory and perform assigned inventory duties, as needed.
- Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as needed.
- Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.

**Experience Required**:

- Customer service experience preferred
- Retail experience preferred
- Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills.
- Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.
- Engage in, maintain and support store safety standards and training.
- Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus.

**Job Types**: Full-time, Part-time

Pay: From $15.72 per hour

Ability to Commute:

- McLean, VA 22102 (required)

Work Location: In person