Workers Compensation Case Specialist

2 weeks ago

Jacksonville, United States Farah & Farah, P.A. Full time

Overview:
Farah & Farah is the premier personal injury law firm in Southeast Georgia and Northeast Florida, built upon the foundations of honesty, hard-work, and experience our clients can trust. Proudly headquartered in downtown Jacksonville, Farah & Farah has recovered millions for our clients. The attention we give to our clients is one of the many distinguishing characteristics that set Farah & Farah apart from other firms.

At Farah & Farah, our employees are our biggest asset. Both employees and clients are considered part of the Farah family.

**Responsibilities**:

- Opening new files and making the initial client contact and conbtunie contact with clients on a regular basis
- Organizing and maintaining case files and caseload requirements
- Prepping files to be submitted to demand writers
- Conduct claim investigation, legal research, and initial case assessments
- Verification of insurance coverage, and liability matters and maintain contact with insurance company
- Monitoring timelines, and billing for case completion
- Drafting legal documents and case summaries
- Reviewing documents, and medical records for compliance with strict legal requirements
- Gather relevant information from a variety of sources, including but not limited to, Lexis and Westlaw research
- Assist with case settlements by negotiating with insurance providers
- Manage the client’s medical care with the medical providers
- Address client case status inquiries, including steps in process remaining, processing times, and appointment issues
- Ensure compliance to all company Policies, Procedures, and expectations

Qualifications:

- Proven 2+ years working experience in **Workers Compensation** Field
- Proven 2+ years working experience as an insurance adjuster preferred
- Experience working and managing heavy caseload
- Familiarity with the rules of federal and state procedures
- Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules and procedures, practices, etc.
- Knowledge of MS Office and ability to work with legal technology & terminology
- Working knowledge of case management software
- Consistent record of attendance, reliability, and integrity
- Basic knowledge of medical and insurance terminology
- Strong sense of confidentiality and ability to exercise sound judgment
- Ability to work under pressure, meet deadlines and to perform multiple tasks simultaneously; self-motivated
- Outstanding time-management and typing skills
- Ability to work autonomously while highly focused and detailed-oriented with exceptional analytical skills
- Professional presentation in attire, demeanor, appearance, and compliance to company dress code
- Proficiency in English, Bilingual a Plus

**Benefits**:

- Dental insurance
- Health insurance
- Vision insurance
- Paid Time off
- 401K
- Employer Paid Short Term Disability and Basic Life Insurance

**Schedule**:

- 8-hour shift/40 hour work week
- Day shift
- Monday to Friday
- Onsite Professional Office Setting

**Equal Opportunity Statement**

Farah & Farah provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**E-Verify**

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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