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Technical Product Manager
3 months ago
**Company Description**
McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.
**Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)**
Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day
**Global Technology forging the way**
Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.
This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.
**Responsibilities**
- Manages and supports the Power Platform suite of products including Power Apps, Power BI, Power Pages, Power Automate and Copilot Studio.
- Defines the Power Platform roadmap and relevant integration with Microsoft 365.
- Defines governance policies and processes for Power Platform
- Drives the implementation of the Power Platform Center of Excellence in multiple customers, enabling the adoption and consumption of acquired services.
- Works as part of a team of technical product managers expected to broadly influence across a large portion of the organization or with a charter to innovate/disrupt a strategically important domain.
- Partners with business leaders, technical product managers, and / or architects to determine the long-term viability of systems/products, from business and technology standpoints.
- Builds and maintains strong working relationships with multiple diverse stakeholders across the company, including members of executive leadership.
- Partners and maintains strong working relationships with product vendors.
- Communicates ideas effectively, verbally and in writing, to a wide range of audiences, including upper-management. Fosters a constructive dialogue, harmonizes discordant views, and leads the resolution of issues.
- Decomposes complex problems into straight-forward solutions. Consistently brings strong, data-driven business, and technical judgment to decisions.
- Identifies core problems or opportunities within business processes. Understands the root cause and impacts for the project and other teams.
- Escalates risks and/or issues that might be impacting the team. Proactively identify gaps and opportunities (e.g., services, workflows, tooling) within or between markets and other parts of the organization.
- Invests time to continuously improve your product management capabilities and close skill gaps.
**Qualifications**
- Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
- Demonstrated ability to manage technical products, driving clarity, understanding and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners
- Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, develop project business cases, and measure success.
- Strong in problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends.
- Understand customer centricity, and lead products with that mindset.
- Exudes collaboration and conflict-resolving qualities.
**Additional Information**
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
