![MBES Hospitality LLC](https://media.trabajo.org/img/noimg.jpg)
Asst. General Manager
3 days ago
Assist the General Manager in providing leadership to operating departments and team members in the continuing effort to meet or exceed guest service satisfaction standards, and the team member satisfaction measurement. Ensure policies and procedures are adhered to as established by the hotel and the company. Maintain compliance with all federal, state, and/or local laws and regulations. Experience with Choice PMS is required.
Job Tasks / Responsibilities include, but not limited to:
Assume the responsibilities of the General Manager in his/her absence.
Oversee the scheduling of Housekeeping, maintenance, breakfast and laundry staff.
Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments
When needed, may perform tasks and normal duties of guest service agent, night auditor, bell staff, or other guest service positions.
Assist in monitoring hotel’s online reputation and communicate with staff regarding guest satisfaction goals and improvement strategies.
Provide a safe environment for team members and guests; be constantly alert of any security and/or safety issues and address them as necessary.
Maintain all required control procedures to properly protect the asset (e.g., security of master keys and the approved sign-out procedure for master keys, etc.).
Exhibit teamwork and cooperation by performing other duties as needed, required, asked, or directed (e.g., may assist with room inspections in the absence of the Executive Housekeeper).
**Job Types**: Full-time, Part-time
Pay: $14.00 - $19.00 per hour
Expected hours: 40 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
**Experience**:
- Choice PMS: 1 year (required)
Ability to Relocate:
- Williamsburg, VA 23185: Relocate before starting work (required)
Work Location: In person
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