Americas Security Manager

2 weeks ago


Houston, United States JLL Full time

JLL supports the Whole You, personally and professionally.

Role Purpose

The purpose of this position is to manage and deliver all relevant security contracts on the account. The role is the vested Security SME for Workplace in the region and will work seamlessly with bp ISC.

What this job involves

Performance
Implement Global Work Dynamic HSSE strategic objectives and bring them to life for the bp account, ensuring effective operational relevance.

Assist the JLL Global Security Lead for the account and aid the management and reduction of operational risks across the account by providing guidance and advice on security, safety, and risk management at all levels.

Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client.

Ensure a continued working knowledge of relevant current security related legislation such as guarding services operations and assure security operations are regulatory and legally compliant.

Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.

Work with the appropriate client security managers to support crisis management planning, maintain risk assessment and regional site security plans. Under the direction of the JLL Regional Account Director and the Global Security Lead and or conducting liaison with bp Regional Security Management Team.

Provide governance and assurance of incident management & planning, and when directed conduct/oversee incident investigation and report accordingly.

Organize, implement, and maintain an effective account HSSE communication plan.

As requested by bp security, provide oversight, governance, and assurance of event security of conducted by third party contractors.

Provide security governance and assurance of security plans & procedures, & present comprehensive reports month, quarter and annually.

Provide governance and assurance of third-party Security Guard contracts including the delivery of KPI’s, SLA’s, staffing and support to adhoc client requests including high profile events.

Provide oversight and operational assurance of the operation and 24/7/365 of monitoring of in scope technical security systems, including Intruder Alarm Monitoring Systems, CCTV systems and Access Control Systems and operational response. Provide support to the client’s technical security strategy project delivery including when required engagement with third party vendors.

Leadership
Foster a vested approach to all account activity.

Support and develop the safety and security culture across the account.

Proactively develop and manage client relationships ensuring expected service levels are achieved and conduct appropriate tactful communications with all stakeholders and vendors.

Deliver an exceptional quality of service, as reflected by client feedback.

Embed JLL WD HSE requirements and meet client requirements and standards.

Establish effective relationships and work co-operatively with the Account Teams, client organizations, and 3rd party vendors.

Contribute to the WD HSE program.

Ensure 3rd party vendors compliance with account HSE standards at all times.

Standards
Provide support to the JLL account Global Security Lead in North America in the following areas.
Oversee the implementation and maintenance of regional security operational controls, (i.e. SOPs, processes, standards, procedures and guidelines) ensuring compliance with all account obligations.

Drive the development of best practice security training programs and resources.

Ensure all security contractors and vendors adhere to account safety requirements.

Manage tactful communications with all stakeholders and vendors to assure all parties are timely apprised of all security incidents and operational affairs.

Develop regional security policies, objectives, budgets, plans, procedures, and schedules which may include international locations. Evaluate work standards and performance levels ensuring uniformity, effectiveness and appropriate staffing levels. Ensure that appropriate mitigations are in place or planned.

As directed manage security related regional projects and ensure key objectives are met.

Facilitate the development and implementation of training sessions that can be deployed regionally, to ensure organizational preparedness for a business resiliency or security related incident and promote employee awareness and engagement.

Respond to business resiliency related emergencies and support crisis management regionally (and potentially globally)

Participate in cross functional efforts with client security to provide thorough analysis of security risks and development of appropriate mitigating strategies.

Participation in the development of new facilities and facility renovations from a security standpoint, including security installations and access controls.

Current knowledge/familiarity


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