Sales Manager for Rv Dealership

3 weeks ago

Manheim, United States RV Value Mart Inc Full time

Description:
**Job Summary**:
The Sales Manager is responsible supervising and motivating the salespeople as well as promoting and encouraging strategies to sell RVs while maintaining the highest level of honesty and customer service.

**Supervisory Responsibilities**:

- Managing all sales staff at the Sales Managers respective location.
- Scheduling of sales staff.
- Train new sales staff on all aspects of their job in the sales department.
- Uphold and enforce RV Value Mart, Inc. polices.
- Set goals for sales and finance staff.
- Provide excellent customer service and ensure that sales staff is providing excellent customer service.
- Ensure that all customers that need assistance are being assisted.

**Duties/Responsibilities**:
In addition to supervisory responsibilities the Sales Manager will be responsible for the following duties:

- Coordinate closings and deliveries with the Service Department.
- Monitor website and inventory to ensure that all units are pictured and online in a timely manner.
- Remove sold units from the website after their closing date.
- Ensure that inventory is organized on the lot and presentable for the best possible customer experience.
- Price all used inventory.
- Monitor finance contract status to be sure contracts are being processed by F&I and funded in a timely manner.
- Ensure inventory is being cleaned inside and outside as needed.
- Coordinate with the Service Department to ensure that any repairs needed for on-lot inventory are completed.
- Complete accounting end of day procedures.
- Ensure building is open and closed at the appropriate business hours.
- Ensure building security.
- Assist customers as needed.
- Ensure customer orientations are being completed.
- Complete closing paperwork as needed.
- Submit end of day sales summary to Manager daily.
- Distribute leads from within the CRM (Customer Relationship Manager) to sales staff immediately at the start of the day and periodically throughout the day.
- Ensure staff is handling leads.
- Monitor and insure that sales staff is logged in and handling chat conversations.

**Requirements**:
**Required Skills/Abilities**:

- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.

**Other duties**:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**Physical Requirements**:

- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Possibility of extended time walking

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