In House Vacation Sales Concierge

4-6 month summer positions available in Saugatuck, MI
- Both full-time and part time roles available
- Requires in-office presence
- Duties include A-Z, while assisting our rental guests
- Seeking a skilled communicator
- Passionate about assisting customers to make their experience most enjoyable
- Fast pace office environment

If you a positive person that receives satisfaction from helping others and love giving 5-star service, please consider this summer position.

**Compensation**:
$18 to $20 per hour plus end of the seson bonus

**Responsibilities**:

- Exceed our customers’ expectations by delivering service in a professional, knowledgeable and accommodating way
- Remain calm, patient and polite if receiving customer feedback
- Maximize revenue by converting inquiries, recognizing business prospects, and taking every opportunity to upsell
- Ensure that all work meets company standards; all paperwork must be accurate and complete, including booking information and payment details
- General administrative duties
- Maintain positive working relationships with guests, vendors, other employees, etc.

**Qualifications**:

- Upbeat and positive attitude
- Professional, honest, reliable and trustworthy
- Confident, self-motivated
- Excellent communication skills, both verbal and written
- Ability to work in a high pressurized environment
- Highly organized
- Strong ability to multi-task
- Natural ability to sell products enthusiastically
- Ability to work one weekend day or weekend rotation

**About Company**
Locally operated and family-owned since 1991, Mill Pond Realty is celebrating 33 years in the business of helping clients buy, sell, rent, and dream... with confidence. The company is known and respected for providing the best in West Michigan real estate, vacation rental, and property management services, in addition to a commitment to giving back to the communities in which it does business.