Transportation Dispatcher

4 weeks ago

Hawthorne, United States All Cartage Transportation Inc Full time

Answer incoming calls and route them to the appropriate location or department.
- Schedule deliveries and pickups for vehicles, drivers, and customers.
- Monitor the progress of drivers and their assigned routes to ensure timely deliveries.
- Track shipments and provide updates into EDI system for customers as needed.
- Maintain accurate and up-to-date records of shipments, drivers, and vehicles.
- Handle any issues or conflicts that arise during delivery or pick-up.
- Communicate effectively with drivers, customers, and other departments within the company.
- Coordinate with other transportation companies to ensure smooth and efficient delivery services.
- Make suggestions for improvements to transportation procedures and policies based on customer feedback and industry trends.
- 1+ years Dispatch or Logistics experience preferred
- High School Diploma or GED
- Ability to quickly learn multiple web-based systems and software
- Excellent verbal and written communication skills
- A good understanding of geography is necessary
- Use good judgment in completing work tasks
- Strong leadership skills
- Regular, reliable attendance

Pay / Benefits
- Full-time - Day, Night and/or Weekend
- Hours: 7:00 AM - 8:00 PM
- Estimated: $55,000 - $58,000 yearly
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Paid Holidays - 6 per year

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