Collector, $23hr, Orange

4 weeks ago

Orange, United States Apple One Full time

:
Collects on all delinquent accounts receivable for the various business units. Reviews delinquency reports and uses appropriate collection techniques for all past due accounts. Contacts delinquent customers, either by phone or by mail, to inform customer of the delinquent account, and either to secure a payment, or to arrange a new payment schedule.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Makes arrangements with customers for payment using own discretion and judgment within company policy.

Inputs collection data into computer system, such as record of conversations, promise to pay, collection attempts, etc.

Makes attempts to locate customers whose information on file is no longer current. Uses various tracing methods.

Makes charge-off and pre-legal recommendations to management.

Complies with all federal and state regulations governing credit card accounts and delinquent accounts.

May assist customers with problems regarding accounts.

May answer department telephones and perform clerical functions, such as data entry, typing, filing, photocopying, faxing, etc..

May need to contact customer for updated or additional information related to credit file.

May cross train and/or act as back-up for other functions within the credit/customer service department.

May perform other related duties as assigned by supervisor or manager.

QUALIFICATIONS:
Previous experience as a collector or comparable position is required.

Previous experience reviewing credit reporting.

Previous customer service experience is preferred

Thorough knowledge of collection techniques is necessary.

Thorough knowledge of federal and state regulations governing the collection of delinquent credit card accounts is required

Ability to establish rapport with customers, managers, and other employees, as well as, to communicate in an effective and tactful manner is necessary

Must have a good understanding of effective customer service skills and techniques

Must possess excellent organizational skills and be able to multi-task regularly

Must have ability to visually examine document, reports, correspondence, and data retrieved onto computer monitor.

Must have the ability to hear and understand customer inquiries and responses on the telephone

Ability to accurately enter data into computer, as well as, to perform clerical functions such as data entry, filing, photocopying, faxing, etc. is necessary.

Working knowledge of word-processing and/or spreadsheet programs, such as WORD and EXCEL is preferred

High school graduate or equivalent is preferred

Pay: $22.00 - $23.00 per hour

Work setting:

- Office

Work Location: In person

  • Pathology Collector

    1 month ago

    Orange, United States Healius Ltd Full time

    Job reference: #9406 Brand: Laverty Pathology Location: Orange, Bathurst, Millthorpe, Blayney, Molong and surrounding. Schedule: Various shifts between Monday to Sunday and Public Holidays, as required Your role as a Pathology Collector * Are you looking to grow your career with one of the largest healthcare organisations in Australia? * Are you...

  • Director of Tax

    4 weeks ago

    Orange County, CA, United States County of Orange Full time

    **CAREER DESCRIPTION**: **Director of Tax & Central Collections** - (Fiscal Deputy Director) **SALARY INFORMATION** - This position is scheduled to receive salary range increases on the following dates: - Effective June 28, 2024: 4.25% increase - Effective June 27, 2025: 4.00% increase **_ OPEN TO THE PUBLIC_** - This recruitment will establish an...

  • Director of Treasury

    4 weeks ago

    Orange County, CA, United States County of Orange Full time

    **CAREER DESCRIPTION**: **Director of Treasury** (Fiscal Deputy Director) **SALARY INFORMATION** - This position is scheduled to receive salary range increases on the following dates: - Effective June 28, 2024: 4.25% increase - Effective June 27, 2025: 4.00% increase **_ OPEN TO THE PUBLIC_** - This recruitment will establish an** eligible list open to...

  • Collector, Drug

    1 month ago

    Orange, United States Quest Diagnostics Incorporated Full time

    Category Per Diem and On Call Location Orange, California Job function Operations Job family Per Diem Examiner Shift Day Employee type On Call Work mode Remote Under the direction of the Branch Manager or Field Leader, the Collector's primary responsibility is to provide coverage in the field ensuring that collections are completed accurately and on time....

  • Medical Biller/collector

    2 weeks ago

    Orange, United States Children's Cardiology Group Full time

    Job Overview: **Responsibilities**: - Review and verify accuracy of billing data and revise any errors - Prepare and submit claims to insurance companies - Follow up on unpaid claims within the standard billing cycle timeframe - Check each insurance payment for accuracy and compliance with contract discount - Call insurance companies regarding any...

  • Collections Representative

    6 days ago

    Orange, United States SOL Acceptance Full time

    **Collections Representative** SOL Acceptance is seeking a Collections representative with excellent customer service to join our team in Orange, CA. ** Independent Automobile Finance Company seeks a motivated self-starer for the position of Collector. Job duties include: Handle accounts 1 - 30 days past due. Payment negotiations, timely and effective...

  • Legal Collector Clerk

    2 weeks ago

    Orange, United States TODD A BRISCO & ASSOCIATES, APC Full time

    Job DescriptionJob DescriptionOrange Unlawful Detainer law firm is seeking a full time experienced Legal Collections Clerk. Candiate must be a self-motivated individual to collect landlord-tenant judgments. Candiate must be familiar with Wage Garnishments, Bank Levies, Money Judgments and Judgment Debtor Examinations.Candidate must have working knowledge of...

  • Plumbing Customer Experience Representative

    1 month ago

    Orange, United States Do It Right Plumbers Inc. Full time

    Job DescriptionJob DescriptionSalary: $20hr - $23hr + Bonus Plumbing Customer Service Rep. | Do It Right Plumbers, Inc. | Orange, CA***This role requires you to be physically present at our location in Orange, CA***WE INVEST IN YOU - At Do It Right Plumbers, we hire winning attitudes and train for success!  Our team provides homeowners with 5-star...

  • Plumbing Customer Service Representative

    3 weeks ago

    Orange, United States Do It Right Plumbers Inc. Full time

    Job DescriptionJob DescriptionSalary: $20hr - $23hr + Bonus Plumbing Customer Service Representative | Do It Right Plumbers, Inc. | Orange, CA***This role requires you to be physically present at our location in Orange, CA***WE INVEST IN YOU - At Do It Right Plumbers, we hire winning attitudes and train for success!  Our team provides homeowners with...

  • Tax Technician Iii, Board of Equalization

    2 weeks ago

    Orange, California, United States CA Department of Tax and Fee Administration Full time

    Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you California not only needs you, it...

  • Tax Technician Iii, Board of Equalization

    4 weeks ago

    Orange County, CA, United States CA Department of Tax and Fee Administration Full time

    Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it...