Quality Assurance Manager

4 weeks ago

Boston, United States RADcube Full time

**Quality Assurance Manager**:
**Type**:Contract | **Location**:Boston, Massachusetts

Primary Responsibilities
- Lead test strategy, balancing priorities such as test coverage, test quality, competing demands, and project schedule.
- Track, measure, and report on progress identifying, writing, and executing tests, and resolving defects.
- Identify systemic problems, inefficiencies, risks, and opportunities for improvement; work with functional leads and vendor to develop and implement plans to address.
- Work with functional leads and with vendor to set overall testing approach for different functional areas.
- Manage review of test scripts and witnessing of test execution by the vendor.
- Plan, coordinate, and conduct ad hoc testing independently from the vendor in both the lab and the field.
- Evaluate completeness of test coverage.
- Collaborate with functional leads on implications of design changes to test scripts and implications of test findings to design.
- Monitor progress of vendor's compliance with contractual requirements.
- Evaluate ways to demonstrate compliance with a requirement.
- Review certifications and test waiver requests.
- Manage the compliance matrix, which tracks vendor progress toward meeting over 7,000 contractual requirements.
- Notify stakeholders of updates to compliance matrix, coordinate their review of changes, and manage preparation of comments and their transmittal to vendor.
- Manage defect handling, including reporting, prioritization, tracking, and validating resolution.
- Provide written and verbal explanations of technical issues non-technical stakeholders, clearly conveying information about impact to users and agency operations.
- Work with vendor to track, communicate, and validate deployment of features and bugfixes to lab environment.
- Hold vendor accountable for lab hardware and software availability.

Minimum Requirements
- Five (5) years of experience in quality assurance, vendor management, and/or technology design/testing/implementation/operation.
- Experience with developing, implementing and/or overseeing test plans and test reports.
- Effective organizational, analytical, time management, interpersonal and multi-tasking skills; attention to detail.
- Experience using online collaboration and tracking tools (e.g. Slack, Asana, Basecamp, Jira, etc.)
- The ability to work effectively with a diverse workforce.

Preferences
- Strong knowledge of software QA methodologies, tools and processes.
- Experience with software testing, including front-end, back-end and integrations.
- Experience with quality assurance for specialized devices/hardware.
- Experience working with the output of a development team who you do not directly supervise and cannot directly control.
- Experience with performance and/or security testing.
- Experience working in transportation, with a government agency, or with payment technology.
- Experience with defining, writing and enforcing technical requirements.

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