Manager, Security Access Control

2 weeks ago


Chicago, United States FTI Consulting, Inc. Full time

**Who We Are***

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There’s never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.

Are you ready to make an impact?

**About The Role**

FTI Consulting is seeking an experienced Security and Access Control Manager. This position will report into the Global Health & Safety Director and own the oversight, vendor management and global governance across access control administration, surveillance video and badging functions (day-to-day services, visitors, vendors, terminations). The role will help the Director to deliver strategic priorities while working on the continued development of a global access control strategy. This role will have the opportunity to be engaged across other Workplace Service functions and projects outside of their access control.

The manager will:

- Support proper governance protocols
- Train existing staff across security access control policies
- Carry out regular internal audits relating to access control information
- Deliver solutions to centralize badge distribution
- Support projects and new deployments

**What You’ll Do**

**Strategic Roadmap**: Support the continuous development of global standards and protocols across security and access management controls. Identify and resolve risks and gaps across the operation. Support the global Health & Safety Director across their remit overall.

**Building Access Operation**: Provide oversight and governance of the access control administration processes (day-to-day services, walk-ins, HR orientations, terminations, etc.) across small to large sites with disparate systems. Train and manage processes to ensure adherence to security access control policies and standard methodologies.

**Services and Administration**: Manage vendors and collaborate over physical security systems such as access control, video surveillance, visitor management and others as requested. Collect data and create reports to support internal and external audits relating to access control information and occupancy. Work closely with compliance, business units, and small projects to ensure that regulatory requirements for separations of business are followed.

**Maintenance**: Escalate and track system failures and service outages; manage security maintenance vendor device break fix contracts, including service review meetings; manage performance service levels, ensure all preventative maintenance inspections are completed, and work with IT on the management of life cycle replacements and upgrades in line with roadmap and strategy inclusive of assisting in User Acceptance Testing (UAT); manage vendor relationships to ensure that all aspect of vendor contract, business relationship and operations are carried out as required.

**How You’ll Grow***

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

**What You Will Need To Succeed**

**Basic Qualifications**
- 5+ years of professional post-graduate experience in the implementation and maintenance of access control systems.
- Experience in global operations.
- Experience with MS Word, PowerPoint, Excel and Outlook.
- Ability to travel to clients and FTI office(s) as needed.
- Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship.

**Preferred Qualifications**
- Bachelor's Degree or Certification in a related field.
- Experience in coordinating with workplace, IT, vendor a



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