Retail Store Manager

3 weeks ago


Miami, United States Travel Traders Hotel Stores Full time

Are you tired of big box/chain retail? Are you passionate about retail and guest service? Are you a leader? Do you want to work in a pleasant and professional work environment where your guests are on vacation or attending a convention? Did you ever think about working in a hotel?

**Who is Travel Traders? **Travel Traders is a diverse team of dedicated professionals who operate over 200 lobby shops in well-known convention hotels and resorts across the country. Our stores carry drinks, snacks, health and beauty items, gifts, clothing, accessories, and local items items for the hotel guest.

**Our Culture**: We are proud of the high percentage of our team members who have advanced their careers during their time at Travel Traders and recognize that talent by a strong commitment to promotion from within at all levels of the organization.

**Travel Traders Hotel Stores** is searching for a **Store Manager** to lead our **busy coffee café/lobby shop** location in the **Sheraton Miami Airport Hotel and Convention Center.**

The Store Manager will lead a dynamic team, ensuring excellent service and welcoming hospitality to the guests of our Marketplace.

**What will you do?**
- Ensure delivery of the Company's Guest Service Standards to all guests
- Deliver the budgeted sales and controllable profit targets for the location.
- Deliver the Company's operating standards, including merchandising, ordering, inventory management, and visual standards and ensure that all policies and procedures are followed.
- Oversee hiring, training, and promoting of new store employees. Coaching and retraining of existing employees as needed.
- Schedule writing and maintenance. Store level labor management.
- Develop and maintain a great professional relationship with our hotel partners.

**What We Expect from You.**
- A minimum of 2 years of progressively responsible experience as a **Retail Store Manager**, in a retail store.
- Previous experience operating a Coffee Café is a plus.
- Serve Safe Certification a plus, but must be willing to take and pass the exam within 90 days of employment.
- A passion for service and the desire to develop and lead a team of similar minded individuals.
- Experience in recruiting, hiring and leading a team.
- Experience with creating and receiving purchase orders a plus. Develop and maintain a strong relationship with vendors.
- Demonstrated experience with visual merchandising principals and ability to follow plan-o-grams.
- Possess proven organizational skills and the ability to meet consistently deadlines.
- A **Retail Store Manager** with experience with managing a sales budget, inventory, scheduling, and payroll.
- Strong Microsoft Outlook, Excel and Word skills

**What you can expect from us.**
- Competitive compensation
- Bonus/Contest opportunities
- Medical, dental, vision, life insurance, short/long term disability
- 401K with Company Match.
- Generous Paid Time Off Plan
- Employee Discount Plan

Pay: $39,776.52 - $47,902.90 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- Day shift
- Evening shift

Weekly day range:

- Monday to Friday
- Rotating weekends

**Experience**:

- Retail management: 1 year (preferred)
- Coffee Café management: 1 year (preferred)

License/Certification:

- ServSafe (preferred)

Ability to Commute:

- Miami, FL 33142 (required)

Ability to Relocate:

- Miami, FL 33142: Relocate before starting work (required)

Work Location: In person



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