Car Rental Agent

University Auto Mall is looking for an agent with Car Rental experience, to join our team We are committed to providing exceptional customer experience and we know it starts with our most valuable resource - our employees. If you want to work in an environment where customer service is our passion and have at least one year of relevant experience, our car rental agent position may be for you

**Car Rental Agent Job Benefits**:
Competitive Pay

A Clean Work Environment

Paid Training

Full Insurance benefits

401k

Paid vacation

Growth Opportunities

Welcoming Environment

**Car Rental Agent Job Summary**:
Welcome all customers back to the facility by exhibiting an approachable and welcoming presence.

Inspect returning vehicles for damage, mileage and fuel level.

Secure vehicle keys from the customer and ensure that all luggage and personal belongs are removed.

Complete appropriate forms and paperwork to notify management of any mechanical damage and/or issues to the vehicle.

Understand and follow Cashier/Rental Agent processes and procedures.

Perform clerical duties such as typing, data entry, filing, photocopying, faxing, and make outbound calls.

Keep daily inventory of rental vehicles, as well as, assigning rentals to incoming clients

Review the final rental contract with the customer and explain all charges.

Run in house Turo program with over 10 units in operation

**Requirements**:
Top-notch people skills

Turo experience a plus

Ability to troubleshoot with a smile

A keen sense of urgency and desire to problem solve

Patience and understanding throughout the rental experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Valid driving license

Experience with CDK

Proficient in Microsoft Office

**Job Type**: Full-time

**Experience**:
Car Rental Agent: 1 year (preferred)

**Education**:
High school or equivalent (preferred)

**Work authorization**:
United States (preferred)

**Benefits**:
Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Paid Training

**Typical start time**:
9AM

**Typical end time**:
5PM

**Schedule**:
Monday to Friday

Weekends on appointment only

**Pay**: Based on Experience

Pay: $12.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- 10 hour shift
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer Service: 1 year (preferred)
- Rental Agent: 1 year (preferred)

License/Certification:

- Driver's License (required)

Work Location: In person