Host/hostess

4 weeks ago


Lady Lake, United States Amerikanos Grille Full time

Responsibilities:

- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Assist in seating guests according to seating plans and restaurant policies
- Maintain a clean and organized host/host station
- Answer phone calls and take reservations or provide information to callers
- Manage waitlists and notify guests when their table is ready
- Coordinate with servers and kitchen staff to ensure smooth operations
- Handle guest inquiries, complaints, and special requests with professionalism and efficiency
- Provide excellent customer service by anticipating guest needs and exceeding expectations

Qualifications:

- Previous experience in a hotel, restaurant, or hospitality setting is preferred
- Strong communication skills, both verbal and written
- Excellent customer service skills and the ability to handle difficult situations with tact and diplomacy
- Proficient in phone etiquette and handling reservations
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills and attention to detail

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Job Type**: Part-time

Pay: From $13.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Employee discount
- Flexible schedule

Physical setting:

- Casual dining restaurant
- Fast casual restaurant

Shift:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Lady Lake, FL 32159: Relocate before starting work (required)

Work Location: In person


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