![Amerikanos Grille](https://media.trabajo.org/img/noimg.jpg)
Host/hostess
4 weeks ago
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Assist in seating guests according to seating plans and restaurant policies
- Maintain a clean and organized host/host station
- Answer phone calls and take reservations or provide information to callers
- Manage waitlists and notify guests when their table is ready
- Coordinate with servers and kitchen staff to ensure smooth operations
- Handle guest inquiries, complaints, and special requests with professionalism and efficiency
- Provide excellent customer service by anticipating guest needs and exceeding expectations
Qualifications:
- Previous experience in a hotel, restaurant, or hospitality setting is preferred
- Strong communication skills, both verbal and written
- Excellent customer service skills and the ability to handle difficult situations with tact and diplomacy
- Proficient in phone etiquette and handling reservations
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills and attention to detail
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
**Job Type**: Part-time
Pay: From $13.00 per hour
Expected hours: 20 - 30 per week
**Benefits**:
- Employee discount
- Flexible schedule
Physical setting:
- Casual dining restaurant
- Fast casual restaurant
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Lady Lake, FL 32159: Relocate before starting work (required)
Work Location: In person
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