![Cricket Wireless Authorized Dealer](https://media.trabajo.org/img/noimg.jpg)
Retail Sales Associate
2 weeks ago
As a Cricket Wireless ASM you will be responsible for dealing with any and all customer questions about the products and services the company offers. Maintaining sales and team building with employees. The ASM is expected to be continuously updating their knowledge of the company products, services, and policies.
Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Another key responsibility is maintaining the presentation of the sales floor, training, products, signage, and displays.
ASM Responsibilities:
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.
- Training day to day with your staff
- Working day to day with Store Manager on creative ways to increase sales
- Callbacks to customers for updates on service
- Sales to maintain in a high level and consistant focus
- Knowing the business and getting the store ready for the day
- Help Devolpe your staff
- Be availiable on days off/ Flexablitity
**Requirements**:
- high school diploma.
- Retail sales experience.
- A professional appearance.
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
- The ability to read, write, and perform basic math.
- The ability to stand and walk for extended periods of time.
Pay: $38,000.00 - $51,000.00 per year
**Benefits**:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
**Experience**:
- Sales, Retail & Customer Support: 1 year (required)
- Cash handling: 1 year (preferred)
- cell phone sales: 1 year (required)
**Language**:
- Spanish (preferred)
License/Certification:
- Driver's License (required)
Ability to Relocate:
- Brandon, FL 33511: Relocate before starting work (required)
Work Location: In person
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