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Lead Client Specialist
4 months ago
**Location**: Nantucket, MA
**Company**: Nantucket Magic Concierge and Events
**Position Type**: Seasonal (June 15 - End of August)
**About Us**:
Nantucket Magic Concierge and Events is a premier service provider specializing in creating unforgettable experiences for our discerning clientele on the beautiful island of Nantucket. From elegant dinner parties to picturesque beach picnics, we strive to exceed our clients' expectations with impeccable service and attention to detail.
**Responsibilities**:
- Coordinate and execute various client requests, including stocking clients' fridges with groceries, setting up dinner parties, and arranging beach picnics.
- Utilize your event planning expertise to assist in the conceptualization and execution of flawless events, ensuring every detail is meticulously planned and executed.
- Provide exceptional customer service at all times, maintaining a professional and friendly demeanor while interacting with clients and vendors.
- Act as a personal concierge for clients, running errands, making reservations, and catering to their individual preferences and high expectations.
- Work collaboratively with the Nantucket Magic team to ensure seamless communication and coordination of all client requests and events.
**Requirements**:
- Previous experience in event planning and/or hospitality, with a strong understanding of luxury service standards.
- Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with clients.
- Exceptional organizational abilities and attention to detail, capable of managing multiple tasks simultaneously in a fast-paced environment.
- Flexibility and adaptability to meet the evolving needs of clients and handle unexpected situations with grace and professionalism.
- Must be able to work weekends and evenings as needed.
- Valid driver's license and clean driving record.
**Perks**:
- Competitive seasonal compensation package.
- Access to beautiful, upscale housing accommodations on Nantucket Island.
- Opportunity to work in a dynamic and collaborative team environment.
- Experience the unparalleled beauty and charm of Nantucket while delivering extraordinary experiences to our clients.
**Job Type**: Temporary
Pay: $35.00 per hour
Expected hours: 40 - 50 per week
Compensation package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- Nantucket, MA (preferred)
Ability to Relocate:
- Nantucket, MA: Relocate before starting work (required)
Work Location: In person
