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Procedures Specialist

4 months ago

Johnston, United States FM Global Full time

FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research, risk management skills and support services, tailored risk transfer capabilities, and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

The Procedures Specialist is responsible for specific accountabilities within their respective team, which include but are not limited to supporting operational staff with the Client Service Process, understanding worldwide business processing, ensuring the accuracy of data entered and fed through our corporate systems (i.e. Business Entity, Document Distribution, Account Number Assignment, Account Master, etc.), and developing and delivering reports to corporate and operational staff.

This role will coordinate efforts of multiple resources to ensure processing procedures and workflows are properly followed. In addition, they will provide support to the Methods Analysts within processing and systems to achieve team goals and objectives.
- High School or equivalent and minimum 2 years experience in a business/office role or environment is preferred
- Self motivated/Self Starter
- Team oriented
- Organized and detail oriented
- Customer-focused
- Strong with written and verbal communication
- Strong analytical skills
- Proficient with Microsoft Office tools; especially Excel
- Strong computer/Microsoft office skills (research, some excel, analysis)
- Ability to prioritize and manage multiple tasks
- Excellent interpersonal skills

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.