Plant Quality Director

3 weeks ago

Mineral Wells, United States Uncle Matt's Organic Full time

**Summary and Key Objectives**:
Direct and manage all quality, food safety and regulatory programs and issues assuring compliance to specifications on incoming components, in-process conditions and finished product. Designated primary SQF Practitioner.

**Principal Duties and Responsibilities**

**Quality and Food Safety**:

- Maintain a food-safe environment. Report any food safety or quality related issues to relative management and customers.
- Perform all duties necessary to meet company and regulatory requirements/standards as prioritized by the plant, HACCP, QCS, Kosher & SQF.
- Correct food safety and quality-related issues immediately. Report issues requiring design changes, new equipment, or new procedures to the relative management. Do not continue to operate machinery under non-food safety conditions.
- Thorough and complete understanding of the principles of HACCP and food safety, how it applies to your job and your employees. Leads HACCP, Food Defense, & Crisis Management teams.
- Adhere to prescribed Good Manufacturing Practices; ensure your employees are adhering to GMPs.
- Monitor bottle quality and finished product quality to ensure customer satisfaction.
- Identify problems relating to food safety and the quality of raw materials, processes, quality systems, or safety systems by reviewing all quality documentation.
- Initiate action to prevent the occurrence of non-conformities relating to food safety and quality of the product, processes, quality system, or safety systems.
- Respond immediately to all food safety and quality issues. Notify relevant management when both quality and finished product issues have been found.
- Control further processing or delivery of non-conforming products in terms of food safety and quality issues until the deficiency or unsatisfactory condition has been corrected.
- Notify relevant staff and management when defective products need to be placed on hold.
- Complete all food safety, quality, and SQF training for plant employees.
- Can locate and reference documents (forms, work aids, work instructions, etc.) that are relevant to your job.
- Create new documents (forms, work aids, work instructions, etc.) and update existing documents as needed.
- Lead root cause analysis and corrective action meeting, as well as manage the program.
- Be knowledgeable of our customer complaints, understand how they impact the facility, and know your role in reducing the goal on an annual basis.

**Duties & Responsibilities**
- Serves as the primary contact for all food safety, quality, and regulatory issues.
- Develops, implements, and manages the food safety and quality systems.
- Develops, maintains, and ensures compliance of a qualified HACCP program.
- Coordinates all internal, 3rd party and regulatory audits.
- Ensures the effectiveness of the Master Sanitation Schedule and Pest Management programs for the facility and any associated food-grade storage areas.
- Analyzes quality data to measure, assess, and improve product quality performance.
- Communicates compliance results to operating groups, ensures timely feedback and provides technical support to operate processes at target.
- Acts as quality liaison with customers for quality-related issues, complaints, and corrective actions.
- Works with both internal and external customers to develop/execute qualification and validation protocols. Collects, summarizes, and publishes all related quality data.
- Develops new product specifications and inspection plans as per customer requirements.
- Utilizes customer and consumer complaint data to identify root cause, then communicates and provides support to implement process/product improvements.
- Determines the disposition of all raw materials, packaging, and finished product hold orders.
- Develops a quality and product safety system that consistently meets regulatory, customer and 3rd party audit requirements.
- Notify Supervision of any repairs or adjustments that are required.
- Performs and is acting as Primary SQF Practitioner.
- Update and maintain monthly trending reports with regard to customer and consumer complaints, corrective actions, environment results and foreign material.
- Update and maintain monthly trending reports with regard to customer and consumer complaints, corrective actions, environment results and foreign material.
- Maintain SQF policies and forms.
- Assist with training Team Members on Allergen and all Preserved Identity of Foods on the production floor and the use of new SOP’s and forms.
- Assist with root cause investigations, Corrective Action/Preventive Action, and related documentation.
- Run the Approved Vendor Program for all receiving and shipping functions as it relates to food quality and safety of raw materials and packaging materials.
- Collect all documents and maintain all data for corrective actions, specifications, 3rd Party Audits, HACCP, and Letters of Guarantee.
- Maintain hazard analysis of ingredients and add new ingredie

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