Patient Care Coordinator

4 weeks ago

Livingston, United States SoundWorks Hearing Centers Full time

**Job Location: 1105 W. Church Street, Livingston, TX 77351**

Serves patients by greeting and assisting them; scheduling appointments; maintaining records and accounts.

**Duties**: Welcomes patients and visitors in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed.

**Benefits Available**: Paid Days Off, Health Insurance, Vision Insurance, Dental Insurance, 401K, 401k employer contribution
**Skills/Qualifications**: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus.

**Required customer service experience**:5 years

**Required education**:High school or equivalent

**Job Type**: Full-time

**Salary**: $12.00 to $14.00 /hour plus commission sharing up to $500 annual

Pay: $15.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Private practice

Schedule:

- Day shift
- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- Healthcare: 1 year (preferred)
- Hearing Aid: 1 year (preferred)
- Customer service: 3 years (required)

Work Location: In person

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