Landscape Regional Manager

3 weeks ago

Houston, United States Rotolo Consultants, Inc. (RCI) Full time

Rotolo Consultants, Inc. (RCI) is looking for talented individuals seeking to join one of North America’s fastest-growing landscaping companies. If you are looking for a rewarding career with constant professional development and growth
- look no further. Join RCI and grow the future with us

**AS A REGIONAL MANAGER**

You will be responsible for the overall customer experience while working closely with Area Managers to ensure the delivery of contracted services as promised and within budget.

Department: Landscape Maintenance

Reports To: Division Manager

FLSA Status: Exempt

**REGIONAL MANAGER DUTIES INCLUDE**
- Manage and direct Overall Customer Experience
- Direct initial Site Assessments to determine what our program will fix and won’t
- Lead new customer orientation. Align customer expectations with program deliverables: Who, What, When, Why
- Manage overall program execution according to SOS
- Perform regular site audits to ensure quality standards
- Create and manage Opportunity Pipeline per property
- Work with customer to establish annual enhancement budget
- Photo document growth and improvement of key areas per property annually
- Proactively communicate property issues, upcoming services, etc. w/ Customers and AMs
- Oversee prompt response to customer generated issues and manage appropriate resolution
- Conduct annual contract review and renewal with customers
- Direct and assist Area Managers daily
- Work with Area Managers to meet or exceed property GM budgets
- Participate in meetings and assist Division Manager in overall leadership of the Division
- Other duties may be assigned.

**QUALIFICATIONS**
- Bachelor’s Degree is preferred.
- 3-5 years related industry experience.
- Will be required to obtain relevant industry certifications within 12 months
- Experience in business management, including basic accounting skills.
- Valid driver’s license and clean MVR.

**COMPENSATION / BENEFITS**
- Starting at $65,000
- Medical, Dental, Vision, Liability and several more supplemental insurance options
- 401K plan with partial match*
- Paid Vacation, Sick Leave and Holidays*

**EDUCATION**

Bachelor or Master’s Degree in Horticulture/ Turf Management or a related field is preferred.

**LICENSE**

Driver's License (Class E and above) and clear Motor Vehicle Record (MVR).

**KEY PERFORMANCE METRICS**
- Sales to budget
- GM to budget
- Customer Retention
- Service Quality Score
- Customer Satisfaction Score

**EXTRAORDINARY WORK CONDITIONS**
- Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings, or weekends as necessary
- Extensive driving within designated work areas
- Must be capable of working outdoors and visiting job sites on a regular basis

**EQUIPMENT/ MACHINERY USED**
- Computers and peripherals
- Multi-line telephone system
- All office equipment, copy machine, fax machine etc.
- RCI is an Equal Employment Opportunity and E-Verify Employer._

Pay: From $65,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance

Schedule:

- Day shift

Application Question(s):

- Describe how your previous work experience is relevant to this role.
- Is the advertised salary range for this role in line with your pay expectations?
- If you answered "yes" to having Landscape Industry Certifications or Licenses please describe what certifications or licenses that you hold, including State license number.

**Experience**:

- Landscape Maintenance: 5 years (required)
- Landscape Maintenance Supervisory: 5 years (required)

License/Certification:

- Driver's License with Clear Motor Vehicle Record (MVR) (required)
- Landscape Industry Certification or License (preferred)

Ability to Commute:

- Houston, TX (required)

Ability to Relocate:

- Houston, TX: Relocate before starting work (required)

Work Location: Multiple locations

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