Patient Care Liaison

4 weeks ago

Attleboro, United States Sturdy Memorial Hospital Full time

Assists by providing for general support and comfort needs of patients, families, and visitors; advocates for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels; provides information and/or direction to patients with questions or problems.

20 Hours (3pm -11pm/5pm-11pm)

Required Skills/Qualifications/Training/Experience:

- Demonstrates the knowledge and skills needed to assist in providing care to patients.
- Must possess excellent interpersonal, communication and adaptability skills, creating a favorable image in relationship to the ED and the hospital as a whole.
- Must develop and maintain positive relationships across all areas of responsibility.
- Demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
- Provides timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians.

Preferred Skills/Qualifications/Training/Experience: N/A

Educational Requirements:

- High School Graduate or equivalent

License/Certification: N/A

Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.

Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

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