Internal Service Advisor

1 week ago


Spring Valley, United States Wide World BMW Full time

The Internal Service Advisor is responsible for writing and ensuring all Pre-Owned Internal Vehicles are processed to company standard.

At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.

**Benefits**:

- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Family owned and operated
- Long term job security

**Responsibilities**:

- Communicate with service department and Pre-Owned to determine the nature of the mechanical problem.
- Write, process and ensure all ROs are completed in a timely manner.
- Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed.
- Ensure that all Repair Orders are accounted for.

**Qualifications**:

- Excellent communication skills
- Must have valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
- Must be a team player with impeccable honesty and integrity
- Maintain a high level of professional personal appearance and conduct

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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