Doyle - Dashboard & Report Developer - 1.0 Fte (40

2 weeks ago

Madison, United States Madison Metropolitan School District Full time

**Doyle - Dashboard & Report Developer - 1.0 FTE (40 hpw)**

**Technical Services**

**Doyle Administration Building**

$39.02 - 39.02 Hourly Wage

**Position Summary**:
**Responsibilities**:

- Coordinate with the Data Warehouse/Dashboard Supervisor to migrate dashboard and warehouse tools from legacy systems (e.g. Data Dashboard 1.0, self-hosted Unified Insights) to the new cloud-hosted environment.
- Create, modify, test, and migrate dashboards, landing pages, data warehouse resources, and reports in order to meet district reporting requirements and business needs, using the Data Dashboard and related platforms.
- Collaborate with cross-functional project teams and liaise with customers and staff in technical, research, and school improvement areas to identify and coordinate new developments or enhancements.
- Work closely with the Department of Research, Assessment, & Improvement (RAI) on data projects for implementation on a district-wide scale.
- Maintain effective communication and cultivate working relationships with customers and cross-functional team members.
- Identify, track, monitor, and communicate project-related issues, scope changes, variances, and contingencies that may arise during project implementation.
- Manage time and resources effectively to ensure that work is completed within expected guidelines and on time.
- Receive, prioritize, and provide solutions to enhancement and problem resolution requests from customers.
- Analyze and translate functional specifications and change requests into technical specifications.
- Perform ETL processes to integrate data from various district sources to generate data dashboard content and reports.
- Review and revise existing reports based on user requests and suggest changes to existing dashboard content to enhance ease of use and reflect industry best practices.
- Assist department staff in creating supporting documentation for end users.
- Collaborate with key district staff, particularly researchers and Technical Services programming and development staff, to ensure the accuracy and utility of dashboard reports and content.
- Collaborate with third-party software vendors, including troubleshooting, attending meetings, and managing support tickets with their products.

**Desired Knowledge, Skills, & Abilities**:

- Experience working cross-culturally or a commitment to improving one's own cultural competence, including valuing diversity, recognizing personal limitations in skills and expertise, and having a desire to learn in these areas.
- Knowledge of ETL processes.
- Experience working with the SQL query language.
- Experience in consulting various technical manuals to address issues.
- Experience with end user training/orientation and providing direct end user support.
- Ability to ensure data accuracy and determine whether tools, reports, and dashboard content are ready to be published.
- Ability to work under pressure to meet tight deadlines.
- Ability to transition between projects as demand requires.
- Ability to provide clear, precise interactive visualization of data.
- Ability to maintain strong and effective working relationships with software vendors, consultants, and staff in Central Office departments.
- Must maintain confidentiality for various sensitive data and information, including student records, employee records, school accountability, and teacher performance data.
- Strong skills in oral and written communication, analysis, and problem-solving.

**Preferred Qualifications**:

- Bachelor’s degree in Computer Science, Information Systems, Education, Social Sciences, related fields, or equivalent experience.
- Experience or familiarity with 4K-12 education systems.
- Work experience maintaining third party software or any combination of education and experience that provides commensurate knowledge, skills, and abilities in assisting users.
- Work experience in maintaining software, software system analysis, and end user support.
- Familiarity with Unified Insights Dashboard tools, Tableau, Microsoft PowerBI, PowerBI paginated reports, Infinite Campus, and/or comparable systems for storing, organizing, processing, and visualizing student information.

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