Art Receiver

3 weeks ago

Winchester, United States Framebridge Full time

Job Title

Art Receiver (Art Tech 1)

**Job Description**:
Who We Are:
Framebridge has reimagined the custom framing experience to deliver beautiful, convenient custom framing for a modern lifestyle. We’ve eliminated the hassle and expense of traditional framing with our digitally-native online experience, convenient retail locations, and centralized manufacturing studios. We make it easy and fun to custom frame the things you love, and we’ve proudly framed over 2.5 million pieces and counting. To fulfill our mission, we have to build a great team across a number of disciplines - ecommerce, retail, design and manufacturing.

We are a consumer business operating online and in our over 20 retail stores (DC, NYC, Boston, Atlanta, Philadelphia, Chicago) - and growing. We operate two manufacturing facilities in Lexington, KY and Moorestown, NJ that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.

What we do (that you’ll be a part of):
At our manufacturing studio, our team is responsible for creating and assembling customer orders from our Retail stores and online business. These may include beautiful pieces of timeless art, mounting a piece of clothing or a tapestry, or framing an unforgettable photo from an unforgettable moment. Our team processes the orders from custom technology, measures all the inputs to the highest quality, and cuts, mounts and frames the art with pristine perfection. We are detail-oriented craftsmen and makers who work with our hands all day to ensure our customers’ prized possessions are taken care of and that the end product surpasses expectations. We are a factory team who cuts, sews, builds, glues, measures, frames and ships our goods back to delighted individuals.

Role Summary:
Responsibilities and Duties:
- Document detailed information for each custom order such as art type, frame type, and related pieces- Document customer framing preferences that are special to each order including how the customer envisions their final product look- Responsible for accurately inputting measurements, ensuring compatibility of art and the customers’ selections of frames and mount boards.- Support mat orders as needed and will be cross trained to support framing and mounting processes- Work with our customer experience team and leadership team to escalate any questions or concerns regarding customer artwork or orders

This role demands meticulous attention to detail, effective teamwork, and a commitment to

delivering exceptional service throughout the artwork processing journey

Qualifications:
- Excellent communication skills with the ability to effectively convey information.-
- Proficient reading comprehension- Ability to effectively use a tape measure and other tools for accurate measurements and assembly.- Ability to identify color and shade differences with a keen eye- Unmatched attention to detail with competence in identifying quality issues, condition of products, and precise measurements- Collaborative mindset and capable of working well with others in a team environment- Ability to discern when assistance or escalation is needed.- Strong critical thinking skills to solve problems efficiently.- Excellent at prioritization in an agile & fast paced environment- Willingness to help whenever needed and maintain and promote a positive work culture- Appreciation for art and care for customer experience

Skills to Have or Learn at Framebridge:
- Proficient in handling various art mediums- Familiarity with calculating final frame sizes based on art dimensions and frame specifications.- Knowledge of art handling safety and security protocols.Claim to Frame:
- Health benefits: three medical plan options so you and yours stay healthy- 401k and Pension: saving opportunities to help you dream big and prepare for the future- Vacation policy: paid time off so you can rest, recharge, and reframe- Discounts & Perks: because we love what we do

Physical Qualifications:
- Standing/walking 8 plus hours a day- Lifting 10 - 25 pounds- PPE = safety glasses

Equal Opportunity Employer Statement:
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Time Type

Full time

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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