In Flight Service Lead Ground Coordinator

1 week ago

Van Nuys, United States Clay Lacy Aviation Inc Full time

**Position Summary**

**Responsibilities**
- All responsibilities of Ground Coordinator I and II
- Assist In-Flight Support Manager with front line client/owner support.
- Assist In-Flight Support Manager with biannual inventory
- Assign daily tasks and direct team during their shifts.
- Train new team members in daily tasks
- Assist in MVOP training for new hires.
- Assist with in-house cabin attendant related training
- Collaborate with In-Flight Support Manager with creating monthly staffing schedules
- Oversee/assign team member(s) to lead meetings, special requests, etc.
- Assist In-Flight Support Manager with the coordination of onboarding new aircraft
- Accompany In-Flight Support Manager to remote based locations to assist with aircraft onboarding as needed.
- Attend weekly internal Flight Operations meetings.
- Exercise increased lines of communication with Aircraft Management, Cabin Attendant Manager and PIC.
- Complete expense reporting of Clay Lacy credit card through Certify
- Oversee the accuracy of new inventory entered into spreadsheet/point-of-sale system
- Complete and submit CLA Invoices for FBO sales and 135 Sales.
- Track internal meeting expenses using Microsoft Suites
- Act as a liaison between In-Flight Services and outside vendors
- Other duties and tasks as assigned

**Education**
- High School Diploma or Equivalent. College degree preferred.
- Corporate School of Etiquette or similar service training preferred
- Current Safety Training preferred

**Requirements**:

- 3+years of aviation client relations experience preferred; event planning or service industry background with be considered if coming from outside the network
- Cabin attendant experience preferred
- Pre-employment drug screening and background check
- Must have and maintain a valid California Driver's License along with a reliable vehicle. Restricted licenses are NOT acceptable for employment at Clay Lacy.
- Available to work flexible hours, evenings, weekends, and holidays.
- Comfortable with working outdoors, day, night, and in all weather conditions
- Proficiency with Clay Lacy Aviations scheduling software
- Signing of cabin server manual signature page following CLA introduction training.
- Food Handlers Permit

**Skills and Abilities**
- Ability to lead a team using strong leadership skills
- Able to work in a high pace industry
- Manage own time as well as teams time
- Capable of meeting deadlines
- Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Strong Organization Skills
- Innovative
- Must comfortable working independently and be self-motivated.
- Highly computer literate and proficient in Microsoft Suites

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