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Part Time Front Desk Agent
3 weeks ago
Front Desk Agent
Overview:
We are seeking a dedicated Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors.
**Responsibilities**:
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel and local area
- Process payments and maintain guest accounts
- Assist with reservations and room assignments
- Perform night audit duties as needed
- Resolve guest issues promptly and effectively
- Maintain a clean and organized front desk area
**Skills**:
- Proven experience in a front desk or customer service role
- Excellent communication skills
- Ability to work well under pressure in a fast-paced environment
- Strong attention to detail
- Bilingual proficiency is a plus
- Knowledge of hotel operations and procedures
- Multilingual abilities are advantageous
- Strong guest relations skills
- Ability to multitask effectively
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic hospitality environment, interact with diverse guests, and contribute to creating memorable experiences. If you are passionate about providing top-notch customer service and thrive in a guest-centric role, we invite you to apply.
**Job Type**: Part-time
Pay: From $15.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
- In-person
**Experience**:
- Hotel experience: 1 year (preferred)
Ability to Commute:
- California, MD 20619 (required)
Ability to Relocate:
- California, MD 20619: Relocate before starting work (preferred)
Work Location: In person
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