Outside Sales Representative
3 weeks ago
**Job Title**:Outside Sales Representative
**Classification**: Full-Time, Non-Exempt, At-Will
**Reports to**: Regional Sales Manager
**Department**: Sales and Marketing
**Location**: In-Field**:Yuba City, CA.
**Location Status**: Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Occasional
travel to and work from other Race offices or other off-site locations will be required.
**Pay**: Salary + Bonus Incentive Potential | Hourly rate $18-19/hr. | Total anticipated yearly compensation between $36,000 - $75,000
**About Us**:
As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. In collaboration with the California Public Utilities Commission and many non-profit community advocacy groups, we build next-generation fiber infrastructure where others won’t, serving over 30 communities across the state.
Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.
**Summary**:
As an Outside Sales Representative, your primary responsibility is to expand Race Communications' customer base by proactively engaging potential customers. You will achieve this by actively seeking out opportunities to interact with individuals in their homes and communities. Your goal will be to build meaningful connections with potential customers and effectively communicate the value of Race Communications’ products and services to gain their business.
This individual should be able to communicate and work effectively with external service representatives and internal team members who possess a wide variety of backgrounds, personalities, and communication skills. This individual should be able to work effectively in a dynamic, fast-paced, and evolving environment while maintaining a productive professional demeanor. This individual must be capable of working independently, as well as collaboratively with other Race team members across teams and levels of our organization.
**Qualifications and Experience**:
- Eligibility to work in the US without sponsorship
- Minimum age requirement of 18 years
- Preferred high school diploma, GED or equivalent
- Preferred associate degree (A.A.) or equivalent from a two-year college or technical school, or six months to one year of related experience and/or training, or equivalent combination of education and experience
- Required experience of at least one year as an Inside Sales Representative or equivalent work experience
- Preferred working knowledge of CRM systems and practices
- Proven track record of successful customer relationship management
- Ability to travel moderate distances periodically to attend sales events
- Preferred possession of a valid CA Basic Class C driver’s license
- Proficiency in Spanish language a plus
**Skills**:
- Ability to listen, address questions and customer complaints, and providing timely solutions
- Proficient use of MS Office tools (including Word, Excel, PowerPoint, and Teams) and iPad for taking orders
- Functional use of common office equipment, computers, and office software
- Strong time management skills, with the ability to manage priorities and workflow
- Commitment to accuracy and high standards for quality of work
- Ability to work with all levels of team members and management
- Excellent problem resolution and customer service skills
- Ability to deal effectively with a diversity of individuals at all organizational levels
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
- Excellent verbal and written communication skills
- Ability to work on complex projects with general direction and mínimal guidance
- Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency
- Good judgement with the ability to make timely and sound decisions
- Highly resourceful team-player, with the ability to also be extremely effective independently
- Ability to effectively present information and respond to questions
**Essential Duties and Responsibilities**:
Sales Outreach and Customer Engagement:
- Sources new sales opportunities through door-to-door education of Race fiber optic internet, phone, and television services
- Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction
- Identifies potential sales opportunities, and generates interest and sales opportunities
- Builds relationships and trust with customers through open and interactive communication (listening)
Sales Goals and Performance:
- Meets or exceeds monthly sales goals set by you and your manager
- Manages creation and presentation of quotations for opportunities as they are identified
- Generate
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