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Saint-Ilpize, Auvergne-Rhône-Alpes, United States Drury Hotels Full time{"h1": "Night Auditor Job Description", "p": "At Drury Hotels, we're committed to providing exceptional guest experiences. As a Night Auditor, you'll play a critical role in ensuring the accuracy of our financial records and providing top-notch service to our guests.", "ul": [{"li": "Perform front desk duties, including checking guests in and out, promoting...
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Night Auditor
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Saint Paul, Minnesota, United States Fairfield Mendota Heights Full timeJob SummaryThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role is responsible for the front desk operation during the overnight shift (typically 11pm-7am). Primary responsibilities include:Key Responsibilities:Registering guests and making reservationsPreparing daily reportsBalancing transactionsConducting...
Night Auditor
3 months ago
We are looking for **Front **of The House**
**Marriott FOSSE Experience **required****
Wurzak Hotel Group is seeking a skilled and experienced Night Auditor to join our opening team at the Moxy St. Petersburg Downtown. With 163 stylish designed chic bedrooms, well-appointed functional spaces, fun & flavorful food options, and an intimate urban rooftop designed with adventure in mind, this new boutique hotel is an experiential opportunity for a team player ready to find a new home.
If you are seeking a workplace where your skills are valued, your ideas are heard, and your career aspirations are supported, Wurzak Hotel Group is the place for you. Learn more below and become part of a team that is shaping the future of hospitality
**Our Employer Brand**:
**We Are Wurzak**: Our goal is to instill a sense of pride and inclusion in our team members. At its core, the phrase instills a sense of community and connection to one organization, geographically dispersed. It emphasizes the positive and sizable impact each of our team members have on our properties and our company at scale.
**Find out more about us on our website** or **click here to visit our Linkedin page**
**Our Perks**:
- Highly Competitive Salary
- Culture of Excellence
- Paid Time Off
- Hotel Discounts
- 401K Company Match
- Career Development
- Peer-to-Peer Recognition
- Quarterly & Annual Awards
- Inclusive work environment
- Medical, Dental, Vision, Supplemental Insurance
**Night Auditor**:
**Position Summary**:
- The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week._
The Night Auditor verifies daily accounting activity and is responsible for the accurate compilation of all reports for management's review the next day. In a Front Desk Agent capacity, greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
**This position requires an overnight shift.**
**Responsibilities**:
- Reviews room and tax postings for accuracy.
- Balances department totals.
- Ensures all house charges are posted accurately and in a timely fashion.
- Balances ledgers.
- Completes all room night audit reports.
- Balances all credit card room charges.
- Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
- Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc.
- If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands.
- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
- Any other tasks/duties as requested by management.
**Qualifications**:
- The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. _
**Education and Experience**:
- High school education or equivalent experience.
- One to two years of customer contact experience.
- Night auditor experience preferred.
- Guest service, basic accounting, and familiarity with hospitality industry practices preferred.
**Skills and Abilities**:
- Ability to work an overnight shift.
- Familiarity with basic accounting principles and practices.
- Ability to understand and provide friendly guest service.
- Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations.
- Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures.
- Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters.
- Ability to follow an appropriate course of action based on policies and procedures.
- Ability to operate a compute
